not pinging point to point link

[Shibu1978]

We are trying to bring up ethernet STM-16 link between CiscoSW 4500 & Huwaei router (NE-80). ISP has checked the transmission side end to end and the result shows ok...but when we extend to our device we are not ping each other. but interface and line protocol is showing up.

Please find attached both end connecting interface configuration. Kindly see if we are missing anything.

Thanks

[Shibu1978]

Hi,

Can anyone see any compatability issue on the tranceiver part?  I have attached the interface configurations of both end device?

[Arumugam Muthaiah]

Hi Shibu,

Please see the below doc and verify that it matches your requirement,

http://www.cisco.com/en/US/docs/interfaces_modules/transceiver_modules/compatibility/matrix/OL_6974.html#wp55804

Regards,

Aru

[nkarthikeyan]

Hi Shibu,

Is that showing in the routing table as connected route?????

I do see there are output packets sent alone but not an input packets... so it says the packets not not getting transmitted....

Please let me know your exact switch models, sfp/gbic models & module slot model so that i can check and let you know the thing.

Also please try checking the hw-module set for tengig @ cisco end and make that forcefully ten gig speed and duplex full.

Please do rate if the given information helps.

By

Karthik

[Shibu1978]

Thanks both.

Hi Narayan,

1) I can see the subnet on the link is showing in routing table as connected.

Rest all details i have pasted below

The connection goes like this

Cisco 4506-------------------SDH to ethernet conversion----Huwei Eqpt(ISP1)-----------------------Lucent eqpt (ISP2)-------------------

SDH to ethernet conversion----------------------Huawei NE80 Router

Thanks

[Arumugam Muthaiah]

Hi Shibu,

I understood that ISP verified their circuit end to end. Please perform the below test and share the result,

• Did you try to extend the loop from ISP towards both ends and try to verify the connectivity at both end interfaces?
  
• Try to move some other interface on each end one by one, then test the performance.
  
• There are chanaces any interface could misbehave
  

Please check above options and share the results

Regards,

Aru

[Shibu1978]

Hi,

Now the link is up end to end and working fine.

There was some issue on the ethernet conversion at ISP end. they took time to rectify this.

Thanks to all for your input.