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Not possible to upload IOS file to the switch

lnw-team
Level 2
Level 2

Hello, 

today I was trying to upload file to my C3850  switch. Unfortunatley, I received the following error:

lnwteam_0-1712668082810.png

I get the same error message for all other IOS files.

Any ideas?

3 Replies 3

Mark Elsen
Hall of Fame
Hall of Fame

 

   - Check local logs on switch after those attempts and also the logs from the remote sftp service ,

 M.



-- Let everything happen to you  
       Beauty and terror
      Just keep going    
       No feeling is final
Reiner Maria Rilke (1899)

The original post shows some messages indicating problems in transferring an OS file. There are a few questions which might shed some light on the issue:

- are you sure that the destination address for the request is correct?

- does the destination device run sftp?

- have you attempted transfer protocols other than sftp?

- are you sure that the remote server has the correct file? And if so is that file in the correct directory?

- is it possible that between your switch and the server there is some type of security device (firewall etc) that might affect the attempt to transfer the file?

I agree with @Mark Elsen that checking for log messages would be a good place to start investigating the problem.

HTH

Rick

Leo Laohoo
Hall of Fame
Hall of Fame

The syntax is incorrect. 

Look at the screenshot and the system interaction.  A Source Username of "sftp"?  Look at the Source Filename.