Hi all,
my customer has a lot of WS-C2960XR-24PS-I (15.0(2)EX4) 24 and 48 Port switches, some are in a stacks, others not. All have 2 Powersupplies.(each 640 Watt)
Now he notice this message every 5 minutes, but not on all switches.
Looking at the switch, the PS seems to be ok.
There is a known issue, but this one only mention the problem during insertion, not during normal runningtime.
What can be the problem here?
Thanks
Willem
Additional Information:
CustomerSwitch#
Nov 27 09:28:44.622 CEST: %PLATFORM_ENV-1-FRU_PS_ACCESS: FRU Power Supply is not responding
CustomerSwitch#
Nov 27 09:33:44.642 CEST: %PLATFORM_ENV-1-FRU_PS_ACCESS: FRU Power Supply is not responding
CustomerSwitch#
CustomerSwitch#
CustomerSwitch#sh env all
FAN PS-1 is OK
FAN PS-2 is OK
SYSTEM TEMPERATURE is OK
System Temperature Value: 41 Degree Celsius
System Temperature State: GREEN
Yellow Threshold : 67 Degree Celsius
Red Threshold : 75 Degree Celsius
POWER SUPPLY 1A TEMPERATURE: OK
POWER SUPPLY 1B TEMPERATURE: OK
SW PID Serial# Status Sys Pwr PoE Pwr Watts
--- ------------------ ---------- --------------- ------- ------- -----
1A PWR-C2-640WAC DCB1728B1K2 OK Good Good 250/390
1B PWR-C2-640WAC DCB1738B2A1 OK Good Good 250/390
CustomerSwitch#
--- ende -------
Release Notes for Catalyst 2960-X and 2960-XR Series Switches, Cisco IOS Release 15.0(2)EX5
---SNIP---
During the insertion or removal of a power supply, the following message might be displayed on the console:
%PLATFORM_ENV-1-FRU_PS_ACCESS: FRU Power Supply is not responding
There is no functional impact. There is no workaround.
---SNIP---
