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ifabrizio
Beginner

%PM_SCP-SP-3-TRANSCEIVER_UNSUPPORTED: Unsupported transceiver in LAN port 5/6

Dear All,

I have purchase an SFP transceiver branded LINKSYS model MGBSX1, when i plug it in a Supervisor Engine 32 8GE/Version 12.2(17r)SX3.

I got the following error:

%PM_SCP-SP-3-TRANSCEIVER_UNSUPPORTED: Unsupported transceiver in LAN port 5/6

the interface 5/6 has the following state:

sh int gigabitEthernet 5/6 status

Port         Name               Status       Vlan       Duplex  Speed Type
Gi5/6                           disabled     1            auto   1000 1000BaseSX

and this configuration:

interface GigabitEthernet5/6
switchport
switchport trunk encapsulation dot1q
switchport trunk native vlan 999
shutdown
udld port
macro description giga_ports
spanning-tree link-type point-to-point
spanning-tree guard loop
end

Could you help me pls to understand why the SFP transceiver doesn't work?

Best regards.

Igor.

5 REPLIES 5
Jan
Beginner
Beginner

You can only use "Cisco SFPs"

try

"service unsupported-transceiver"

I am getting the same error

%PM_SCP-SP-3-TRANSCEIVER_UNSUPPORTED: Unsupported transceiver in LAN port 5/1

and also minor alarm is set on slot 5. Is it due to same TRANSCEIVER_UNSUPPORTED error?

Mod  Online Diag Status
---- -------------------
  5  Minor Error

letsgomets
Beginner

Can't put linksys in a cisco system.

Or any other brand for that matter.

  You can as Jan said  it's just that you won't get any help from the TAC if you have an issue.

Pronoy Dasgupta
Cisco Employee

I would agree to what Glen said. Using the command is the best bet, however no help from TAC.

Thanks

PD