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Problem with my cisco switch WS-C3850-24T

Nehpal Rathore
Level 1
Level 1

Since last few days i am getting below logs multiple times in a day on my cisco switch. Two days before RP switch over also happen on my cisco switch which cause 10 minutes of outage.

%SMART_LIC-5-SYSTEM_CLOCK_CHANGED: Smart Agent for Licensing System clock has been changed"

NehpalRathore_0-1681810343324.png

Please help me to check why these logs are generating and is this switchover happen due to these logs. If yes, then what is the solution to overcome from this issue.

Thanks.

4 Replies 4

Deepak Kumar
VIP Alumni
VIP Alumni

Can you provide more details as Show logging, redundancy event logs, show version output. 

I am not sure but did you verified your cables?

Regards,
Deepak Kumar,
Don't forget to vote and accept the solution if this comment will help you!

Hi,

Please find requird details

Show logging

EMMK1FCSSCSW01#show log | i Smart
%SMART_LIC-5-SYSTEM_CLOCK_CHANGED: Smart Agent for Licensing System clock has been changed
.Apr 18 05:07:38 UTC: %SMART_LIC-5-SYSTEM_CLOCK_CHANGED: Smart Agent for Licensing System clock has been changed
.Apr 18 05:26:51 UTC: %SMART_LIC-5-SYSTEM_CLOCK_CHANGED: Smart Agent for Licensing System clock has been changed
.Apr 18 05:42:07 UTC: %SMART_LIC-5-SYSTEM_CLOCK_CHANGED: Smart Agent for Licensing System clock has been changed
.Apr 18 05:59:51 UTC: %SMART_LIC-5-SYSTEM_CLOCK_CHANGED: Smart Agent for Licensing System clock has been changed
.Apr 18 06:17:20 UTC: %SMART_LIC-5-SYSTEM_CLOCK_CHANGED: Smart Agent for Licensing System clock has been changed
.Apr 18 06:19:30 UTC: %SMART_LIC-5-SYSTEM_CLOCK_CHANGED: Smart Agent for Licensing System clock has been changed
.Apr 18 06:35:47 UTC: %SMART_LIC-5-SYSTEM_CLOCK_CHANGED: Smart Agent for Licensing System clock has been changed
.Apr 18 06:38:06 UTC: %SMART_LIC-5-SYSTEM_CLOCK_CHANGED: Smart Agent for Licensing System clock has been changed
.Apr 18 06:54:20 UTC: %SMART_LIC-5-SYSTEM_CLOCK_CHANGED: Smart Agent for Licensing System clock has been changed
.Apr 18 07:11:03 UTC: %SMART_LIC-5-SYSTEM_CLOCK_CHANGED: Smart Agent for Licensing System clock has been changed
.Apr 18 07:28:41 UTC: %SMART_LIC-5-SYSTEM_CLOCK_CHANGED: Smart Agent for Licensing System clock has been changed
.Apr 18 07:44:01 UTC: %SMART_LIC-5-SYSTEM_CLOCK_CHANGED: Smart Agent for Licensing System clock has been changed
.Apr 18 08:00:37 UTC: %SMART_LIC-5-SYSTEM_CLOCK_CHANGED: Smart Agent for Licensing System clock has been changed
.Apr 18 08:02:48 UTC: %SMART_LIC-5-SYSTEM_CLOCK_CHANGED: Smart Agent for Licensing System clock has been changed
.Apr 18 08:23:39 UTC: %SMART_LIC-5-SYSTEM_CLOCK_CHANGED: Smart Agent for Licensing System clock has been changed
.Apr 18 08:25:32 UTC: %SMART_LIC-5-SYSTEM_CLOCK_CHANGED: Smart Agent for Licensing System clock has been changed
.Apr 18 08:41:53 UTC: %SMART_LIC-5-SYSTEM_CLOCK_CHANGED: Smart Agent for Licensing System clock has been changed
.Apr 18 08:57:16 UTC: %SMART_LIC-5-SYSTEM_CLOCK_CHANGED: Smart Agent for Licensing System clock has been changed
.Apr 18 09:10:32 UTC: %SMART_LIC-5-SYSTEM_CLOCK_CHANGED: Smart Agent for Licensing System clock has been changed
.Apr 18 09:31:44 UTC: %SMART_LIC-5-SYSTEM_CLOCK_CHANGED: Smart Agent for Licensing System clock has been changed
.Apr 18 09:50:19 UTC: %SMART_LIC-5-SYSTEM_CLOCK_CHANGED: Smart Agent for Licensing System clock has been changed
.Apr 18 09:52:18 UTC: %SMART_LIC-5-SYSTEM_CLOCK_CHANGED: Smart Agent for Licensing System clock has been changed
.Apr 18 10:11:53 UTC: %SMART_LIC-5-SYSTEM_CLOCK_CHANGED: Smart Agent for Licensing System clock has been changed
.Apr 18 10:27:11 UTC: %SMART_LIC-5-SYSTEM_CLOCK_CHANGED: Smart Agent for Licensing System clock has been changed
.Apr 18 10:41:29 UTC: %SMART_LIC-5-SYSTEM_CLOCK_CHANGED: Smart Agent for Licensing System clock has been changed
.Apr 18 10:58:20 UTC: %SMART_LIC-5-SYSTEM_CLOCK_CHANGED: Smart Agent for Licensing System clock has been changed
.Apr 18 11:00:29 UTC: %SMART_LIC-5-SYSTEM_CLOCK_CHANGED: Smart Agent for Licensing System clock has been changed
.Apr 18 11:13:24 UTC: %SMART_LIC-5-SYSTEM_CLOCK_CHANGED: Smart Agent for Licensing System clock has been changed
.Apr 18 11:34:45 UTC: %SMART_LIC-5-SYSTEM_CLOCK_CHANGED: Smart Agent for Licensing System clock has been changed
.Apr 18 11:36:39 UTC: %SMART_LIC-5-SYSTEM_CLOCK_CHANGED: Smart Agent for Licensing System clock has been changed
.Apr 18 11:54:01 UTC: %SMART_LIC-5-SYSTEM_CLOCK_CHANGED: Smart Agent for Licensing System clock has been changed
.Apr 18 12:09:28 UTC: %SMART_LIC-5-SYSTEM_CLOCK_CHANGED: Smart Agent for Licensing System clock has been changed
.Apr 18 12:22:37 UTC: %SMART_LIC-5-SYSTEM_CLOCK_CHANGED: Smart Agent for Licensing System clock has been changed
.Apr 18 12:38:24 UTC: %SMART_LIC-5-SYSTEM_CLOCK_CHANGED: Smart Agent for Licensing System clock has been changed
.Apr 18 13:00:38 UTC: %SMART_LIC-5-SYSTEM_CLOCK_CHANGED: Smart Agent for Licensing System clock has been changed
.Apr 18 13:11:02 UTC: %SMART_LIC-5-SYSTEM_CLOCK_CHANGED: Smart Agent for Licensing System clock has been changed
.Apr 18 13:33:37 UTC: %SMART_LIC-5-SYSTEM_CLOCK_CHANGED: Smart Agent for Licensing System clock has been changed
.Apr 18 13:51:56 UTC: %SMART_LIC-5-SYSTEM_CLOCK_CHANGED: Smart Agent for Licensing System clock has been changed
.Apr 18 13:58:12 UTC: %SMART_LIC-5-SYSTEM_CLOCK_CHANGED: Smart Agent for Licensing System clock has been changed
.Apr 18 14:17:47 UTC: %SMART_LIC-5-SYSTEM_CLOCK_CHANGED: Smart Agent for Licensing System clock has been changed
.Apr 18 14:32:57 UTC: %SMART_LIC-5-SYSTEM_CLOCK_CHANGED: Smart Agent for Licensing System clock has been changed
.Apr 18 14:53:04 UTC: %SMART_LIC-5-SYSTEM_CLOCK_CHANGED: Smart Agent for Licensing System clock has been changed
.Apr 18 15:09:14 UTC: %SMART_LIC-5-SYSTEM_CLOCK_CHANGED: Smart Agent for Licensing System clock has been changed
.Apr 18 15:24:43 UTC: %SMART_LIC-5-SYSTEM_CLOCK_CHANGED: Smart Agent for Licensing System clock has been changed
.Apr 18 15:50:17 UTC: %SMART_LIC-5-SYSTEM_CLOCK_CHANGED: Smart Agent for Licensing System clock has been changed
.Apr 18 16:01:36 UTC: %SMART_LIC-5-SYSTEM_CLOCK_CHANGED: Smart Agent for Licensing System clock has been changed
.Apr 18 16:18:29 UTC: %SMART_LIC-5-SYSTEM_CLOCK_CHANGED: Smart Agent for Licensing System clock has been changed
.Apr 18 16:44:05 UTC: %SMART_LIC-5-SYSTEM_CLOCK_CHANGED: Smart Agent for Licensing System clock has been changed
.Apr 18 16:58:35 UTC: %SMART_LIC-5-SYSTEM_CLOCK_CHANGED: Smart Agent for Licensing System clock has been changed
.Apr 18 17:20:57 UTC: %SMART_LIC-5-SYSTEM_CLOCK_CHANGED: Smart Agent for Licensing System clock has been changed
.Apr 18 17:30:14 UTC: %SMART_LIC-5-SYSTEM_CLOCK_CHANGED: Smart Agent for Licensing System clock has been changed

Show version

EMMK1f-ITMS-CSW-01#sh version
Load for five secs: 7%/0%; one minute: 7%; five minutes: 7%
Time source is NTP, 17:51:13.041 UTC Tue Apr 18 2023
Cisco IOS XE Software, Version 16.09.06
Cisco IOS Software [Fuji], Catalyst L3 Switch Software (CAT3K_CAA-UNIVERSALK9-M), Version 16.9.6, RELEASE SOFTWARE (fc2)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2020 by Cisco Systems, Inc.
Compiled Thu 27-Aug-20 01:57 by mcpre


Cisco IOS-XE software, Copyright (c) 2005-2020 by cisco Systems, Inc.
All rights reserved. Certain components of Cisco IOS-XE software are
licensed under the GNU General Public License ("GPL") Version 2.0. The
software code licensed under GPL Version 2.0 is free software that comes
with ABSOLUTELY NO WARRANTY. You can redistribute and/or modify such
GPL code under the terms of GPL Version 2.0. For more details, see the
documentation or "License Notice" file accompanying the IOS-XE software,
or the applicable URL provided on the flyer accompanying the IOS-XE
software.


ROM: IOS-XE ROMMON
BOOTLDR: CAT3K_CAA Boot Loader (CAT3K_CAA-HBOOT-M) Version 4.68, RELEASE SOFTWARE (P)

EMMK1f-ITMS-CSW-01 uptime is 2 years, 17 weeks, 3 days, 17 hours, 26 minutes
Uptime for this control processor is 2 years, 17 weeks, 3 days, 17 hours, 29 minutes
System returned to ROM by Reload command at 00:39:30 MYT Thu Dec 17 2020
System restarted at 00:24:36 UTC Thu Dec 17 2020
System image file is "flash:packages.conf"
Last reload reason: Reload command

 

This product contains cryptographic features and is subject to United
States and local country laws governing import, export, transfer and
use. Delivery of Cisco cryptographic products does not imply
third-party authority to import, export, distribute or use encryption.
Importers, exporters, distributors and users are responsible for
compliance with U.S. and local country laws. By using this product you
agree to comply with applicable laws and regulations. If you are unable
to comply with U.S. and local laws, return this product immediately.

A summary of U.S. laws governing Cisco cryptographic products may be found at:
http://www.cisco.com/wwl/export/crypto/tool/stqrg.html

If you require further assistance please contact us by sending email to
export@cisco.com.


Technology Package License Information:

------------------------------------------------------------------------------
Technology-package Technology-package
Current Type Next reboot
------------------------------------------------------------------------------
ipbasek9 Smart License ipbasek9
None Subscription Smart License None


Smart Licensing Status: UNREGISTERED/EVAL EXPIRED

cisco WS-C3850-24T (MIPS) processor (revision F0) with 832327K/6147K bytes of memory.
Processor board ID FOC1812U150
14 Virtual Ethernet interfaces
56 Gigabit Ethernet interfaces
8 Ten Gigabit Ethernet interfaces
2048K bytes of non-volatile configuration memory.
4194304K bytes of physical memory.
250456K bytes of Crash Files at crashinfo:.
1609272K bytes of Flash at flash:.
0K bytes of WebUI ODM Files at webui:.
250456K bytes of Crash Files at crashinfo-2:.
1609272K bytes of Flash at flash-2:.

Base Ethernet MAC Address : 50:17:ff:70:06:80
Motherboard Assembly Number : 73-14443-08
Motherboard Serial Number : FOC1823DV84
Model Revision Number : F0
Motherboard Revision Number : D0
Model Number : WS-C3850-24T
System Serial Number : FOC1812U150


Switch Ports Model SW Version SW Image Mode
------ ----- ----- ---------- ---------- ----
* 1 32 WS-C3850-24T 16.09.06 CAT3K_CAA-UNIVERSALK9 INSTALL
2 32 WS-C3850-24T 16.09.06 CAT3K_CAA-UNIVERSALK9 INSTALL


Switch 02
---------
Switch uptime : 2 years, 17 weeks, 3 days, 17 hours, 22 minutes

Base Ethernet MAC Address : 6c:99:89:37:fc:80
Motherboard Assembly Number : 73-14443-08
Motherboard Serial Number : FOC1823E70B
Model Revision Number : L0
Motherboard Revision Number : A0
Model Number : WS-C3850-24T
System Serial Number : FOC1812U14W

Configuration register is 0x102

How to see redundancy event logs?

To debug the standby switch, you can access it from the active switch using the session standby ios privileged EXEC command. To debug a specific stack member, use the session switch stack-member-number privileged EXEC command from the active switch to access the diagnostic shell of the stack member. Only the show and debug commands are available in a CLI session to a specific stack member.

marce1000
Hall of Fame
Hall of Fame

 

                  - FYIhttps://bst.cloudapps.cisco.com/bugsearch/bug/CSCvm79772

  M.



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