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Beginner

problems with load_helper

                 I have a cisco 2960 switch.  Trying to recover a password.  Have tried several different ways to recover it.  I have let the switch load completely, then pressing the mode button waiting for the light to turn amber and then green.  I also have held the mode button down, plugged the switch back in until the mode light turns from amber to green.  Either way I will type flash_init. Then when I type load_helper I get a invalid command response.  The command load_helper isn't even listed.  Any hints on how to recover it would be greatly appreciated.

I accidentally hit answered!

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Beginner

Re: problems with load_helper

Have you tried

dir flash:

anyway?

if it works, just rename the config file and type boot.

ie:

rename flash:config.text flash:config:backup

boot

??

-Graham

Please note: My comments are simply suggestions. I cannot be held  liable for any loss of data, life or marbles due to following my  instructions.

Lice chat software for websites.

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-Graham
Please note: My comments are simply suggestions. I cannot be held liable for any loss of data, life or marbles due to following my instructions.

Got a website? Need some live chat software?

View solution in original post

4 REPLIES 4
Highlighted
Beginner

Re: problems with load_helper

Have you tried

dir flash:

anyway?

if it works, just rename the config file and type boot.

ie:

rename flash:config.text flash:config:backup

boot

??

-Graham

Please note: My comments are simply suggestions. I cannot be held  liable for any loss of data, life or marbles due to following my  instructions.

Lice chat software for websites.

http://www.imsupporting.com

-Graham
Please note: My comments are simply suggestions. I cannot be held liable for any loss of data, life or marbles due to following my instructions.

Got a website? Need some live chat software?

View solution in original post

Highlighted
Beginner

Re: problems with load_helper

I tried both several time but no luck!  I accidentally hit answered!!

Highlighted
Beginner

problems with load_helper

tnitz, if you do nothing does the switch appear to load its configuration properly? If not, then the flash may be corrupted and that may be why you're having issues.

I assume you've searched the Cisco website and read through the password recovery procedures for that particular switch and IOS version? I ask because I've had experience with different models having slightly different password recovery procedures. In addition, what commands you can run, such as dir flash:, can only be ran after you've initialized the flash and ran the load_helper. You must run the flash_init before you can execute a dir flash: command.

Highlighted
Beginner

Re: problems with load_helper

You will need to follow the commands, from the link provided below, but after you run the flash_init command prform the following:

 

Enter the command "dir flash:"  This command will list the files stored in flash. 

Next, enter the command "rename flash:config.text flash:config.text.old"

Then, enter the command "boot"

You may have to press the "Enter" key if there is a long pause upon reboot

Finally, enter "n" when the switch prompts the following "Would you like to enter the initial configuration dialog?"

 

switch: flash_int

switch:  dir flash:

switch: rename flash:config.text flash:config.text.old

switch: boot

Would you like to enter the initial configuration dialog? [yes/no] no

Switch>

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