Re: SGE2000 Management IP

king.c.david · ‎02-15-2011

Hi

I've recently inhierited a network which relies on a couple of SGE2000 network which has multiple vlans configured, unfortunatley i am unable to get to the management ip of the device to look at the config. I have put in a serial cable it see that the management IP is 192.168.1.254 on vlan 1, but when i plug a device into the swithc and give it a IP on that range (both untagged and vlan 1 tagged) it is unable to access the MGMT IP.

anyone got any advice on where i have gone wrong??

Thanks

dave

cadet alain · ‎02-15-2011

Hi dave,

but when i plug a device into the switch and give it a IP on that range (both untagged and vlan 1 tagged) it is unable to access the MGMT IP.

VLAN 1 is not tagged by default.

What do you mean, you can't ping that address? or you can't telnet/ssh to it?

Regards.

Alain.

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king.c.david · ‎02-16-2011

Hi Cadetalain

I am unable to access telnet, SSH, or use http or https to get to the config of the switch

using the network Configuration ping utility from the serial console it is unable to ping the machine which i have attached to the switch.

I'm sure i'm missing something simple, but not sure what

Thanks

Dave

(the switch is in layer 2 mode, should this make a difference?)

n.b. this is the result of a tracert from the swith

TraceRoute IPv4

===============

IP Address:

192.168.1.10

Status: Tracing the route to 192.168.1.10 , 30 hops max, 40 byte packets

Trace complete.

Results: Net unreachable.

cadet alain · ‎02-16-2011

Hi,

First is int VLAN up|up? ---> show ip int br | in Vlan

Second is the port where machine is connected in the same VLAN ? ----> sh int XX switchport where XX is interface id of port connecting to machine.

Post results here so we can see which further commands could help resolve the problem.

Regards.

Alain.

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king.c.david · ‎02-16-2011

Hi Alain

Well this seem to be the issue, i don't have proper CLI access though the serial, only this strange switch menu, so i can't see which ports are tagged with what vlan. (see attached screenshot)

The switch has multiple vlans on there, but in this simple menu system it is only showing the default vlan (see another screenshot)

So i'm a little lost on where to go

Thanks

Dave

cadet alain · ‎02-16-2011

Hi,

On your machine is the switch appearing in the arp cache? ----> arp -a

Regards.

Alain.

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king.c.david · ‎02-16-2011

Hi Alain

no arp for that IP

Interface: 192.168.1.10 --- 0xa

Internet Address Physical Address Type

192.168.1.255 ff-ff-ff-ff-ff-ff static

224.0.0.22 01-00-5e-00-00-16 static

224.0.0.252 01-00-5e-00-00-fc static

239.255.255.250 01-00-5e-7f-ff-fa static

also i get no recieved packets on that NIC either

Thanks

Dave

cadet alain · ‎02-16-2011

Hi,

Can you post ipconfig/all, route print and the failing ping to the switch IP

On which OS are you, if Windows 7 or vista what is your network profile for the NIC: public or private? if private change it to public and retry

Regards.

Alain.

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king.c.david · ‎02-16-2011

Hi Alain it's running Server 2008 ipc

C:\Users\Administrator.MORETON>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : moreton-dom04

Primary Dns Suffix . . . . . . . : moreton.local

Node Type . . . . . . . . . . . . : Hybrid

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No

DNS Suffix Search List. . . . . . : moreton.local

Ethernet adapter 254:

Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : HP NC107i PCIe Gigabit Server Adapter #2

Physical Address. . . . . . . . . : 1C-C1-DE-80-23-F1

DHCP Enabled. . . . . . . . . . . : No

Autoconfiguration Enabled . . . . : Yes

IPv4 Address. . . . . . . . . . . : 192.168.254.198(Preferred)

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Default Gateway . . . . . . . . . : 192.168.254.254

DNS Servers . . . . . . . . . . . : 192.168.254.2

192.168.254.5

192.168.254.198

NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Cisco MGMT:

Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : HP NC107i PCIe Gigabit Server Adapter

Physical Address. . . . . . . . . : 1C-C1-DE-80-23-F0

DHCP Enabled. . . . . . . . . . . : No

Autoconfiguration Enabled . . . . : Yes

IPv4 Address. . . . . . . . . . . : 192.168.1.10(Preferred)

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Default Gateway . . . . . . . . . :

NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Local Area Connection* 8:

Media State . . . . . . . . . . . : Media disconnected

Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : isatap.{78D507B5-C7FB-4752-B2F3-6906F2672

93A}

Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

DHCP Enabled. . . . . . . . . . . : No

Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 9:

Media State . . . . . . . . . . . : Media disconnected

Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : isatap.{1D2D8A62-C9F8-4FDA-82FA-88C31444D

E04}

Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

DHCP Enabled. . . . . . . . . . . : No

Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 11:

Media State . . . . . . . . . . . : Media disconnected

Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3

Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

DHCP Enabled. . . . . . . . . . . : No

Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 12:

Media State . . . . . . . . . . . : Media disconnected

Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : Microsoft ISATAP Adapter #4

Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

DHCP Enabled. . . . . . . . . . . : No

Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 13:

Media State . . . . . . . . . . . : Media disconnected

Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : Microsoft ISATAP Adapter #5

Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

DHCP Enabled. . . . . . . . . . . : No

Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 14:

Media State . . . . . . . . . . . : Media disconnected

Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : Microsoft ISATAP Adapter #6

Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

DHCP Enabled. . . . . . . . . . . : No

Autoconfiguration Enabled . . . . : Yes

C:\Users\Administrator.MORETON>

C:\Users\Administrator.MORETON>route print

===========================================================================

Interface List

11 ...1c c1 de 80 23 f1 ...... HP NC107i PCIe Gigabit Server Adapter #2

10 ...1c c1 de 80 23 f0 ...... HP NC107i PCIe Gigabit Server Adapter

1 ........................... Software Loopback Interface 1

12 ...00 00 00 00 00 00 00 e0 isatap.{78D507B5-C7FB-4752-B2F3-6906F267293A}

13 ...00 00 00 00 00 00 00 e0 isatap.{1D2D8A62-C9F8-4FDA-82FA-88C31444DE04}

19 ...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #3

20 ...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #4

21 ...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #5

22 ...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #6

===========================================================================

IPv4 Route Table

===========================================================================

Active Routes:

Network Destination Netmask Gateway Interface Metric

0.0.0.0 0.0.0.0 192.168.254.254 192.168.254.198 276

127.0.0.0 255.0.0.0 On-link 127.0.0.1 306

127.0.0.1 255.255.255.255 On-link 127.0.0.1 306

127.255.255.255 255.255.255.255 On-link 127.0.0.1 306

192.168.1.0 255.255.255.0 On-link 192.168.1.10 266

192.168.1.10 255.255.255.255 On-link 192.168.1.10 266

192.168.1.255 255.255.255.255 On-link 192.168.1.10 266

192.168.254.0 255.255.255.0 On-link 192.168.254.198 276

192.168.254.198 255.255.255.255 On-link 192.168.254.198 276

192.168.254.255 255.255.255.255 On-link 192.168.254.198 276

224.0.0.0 240.0.0.0 On-link 127.0.0.1 306

224.0.0.0 240.0.0.0 On-link 192.168.254.198 276

224.0.0.0 240.0.0.0 On-link 192.168.1.10 266

255.255.255.255 255.255.255.255 On-link 127.0.0.1 306

255.255.255.255 255.255.255.255 On-link 192.168.254.198 276

255.255.255.255 255.255.255.255 On-link 192.168.1.10 266

===========================================================================

Persistent Routes:

Network Address Netmask Gateway Address Metric

0.0.0.0 0.0.0.0 192.168.254.254 Default

===========================================================================

IPv6 Route Table

===========================================================================

Active Routes:

If Metric Network Destination Gateway

1 306 ::1/128 On-link

1 306 ff00::/8 On-link

===========================================================================

Persistent Routes:

None

C:\Users\Administrator.MORETON>ping 192.168.1.254

Pinging 192.168.1.254 with 32 bytes of data:

Reply from 192.168.1.10: Destination host unreachable.

Request timed out.

Ping statistics for 192.168.1.254:

Packets: Sent = 4, Received = 1, Lost = 3 (75% loss),

Thanks

Dave

cadet alain · ‎02-16-2011

C:\Users\Administrator.MORETON>ping 192.168.1.254

Pinging 192.168.1.254 with 32 bytes of data:

Reply from 192.168.1.10: Destination host unreachable.

Request timed out.

Ping statistics for 192.168.1.254:

Packets: Sent = 4, Received = 1, Lost = 3 (75% loss),

What is the arp cache saying now?

Can you disable firewall and try again.

Regards.

Alain.

Don't forget to rate helpful posts.

king.c.david · ‎02-16-2011

still saying nothing

C:\Users\Administrator.MORETON>arp -a

Interface: 192.168.1.10 --- 0xa

Internet Address Physical Address Type

192.168.1.255 ff-ff-ff-ff-ff-ff static

224.0.0.22 01-00-5e-00-00-16 static

224.0.0.252 01-00-5e-00-00-fc static

239.255.255.250 01-00-5e-7f-ff-fa static

Interface: 192.168.254.198 --- 0xb

Internet Address Physical Address Type

192.168.254.1 00-1a-4b-ca-5d-e5 dynamic

192.168.254.2 00-18-8b-38-e0-17 dynamic

192.168.254.3 00-11-43-e0-96-f2 dynamic

192.168.254.4 00-18-8b-e5-62-f9 dynamic

192.168.254.5 00-22-19-7a-33-8a dynamic

192.168.254.17 00-0d-56-fd-4d-19 dynamic

192.168.254.26 00-1e-c9-da-6d-94 dynamic

192.168.254.27 00-1a-a0-02-a9-a3 dynamic

192.168.254.33 00-23-ae-87-0e-51 dynamic

192.168.254.38 00-21-5a-60-01-46 dynamic

192.168.254.41 00-23-ae-7c-b1-a7 dynamic

192.168.254.43 00-19-db-bf-63-44 dynamic

192.168.254.46 00-23-ae-5c-06-f1 dynamic

192.168.254.47 00-21-5a-59-aa-06 dynamic

192.168.254.48 00-19-d1-29-5e-06 dynamic

192.168.254.49 00-23-ae-8b-43-79 dynamic

192.168.254.50 00-13-20-6b-d4-23 dynamic

192.168.254.51 00-08-74-b7-2d-05 dynamic

192.168.254.52 00-1c-c4-1f-d1-78 dynamic

192.168.254.55 00-19-db-bf-63-8b dynamic

192.168.254.58 00-0f-1f-51-9f-50 dynamic

192.168.254.63 00-1a-4b-ca-60-f8 dynamic

192.168.254.67 00-16-76-cb-f5-3c dynamic

192.168.254.71 00-13-20-a9-a8-ec dynamic

192.168.254.76 00-0f-1f-67-77-17 dynamic

192.168.254.81 00-1b-78-81-b3-a4 dynamic

192.168.254.82 00-17-a4-14-90-bf dynamic

192.168.254.122 00-01-6c-91-63-55 dynamic

192.168.254.132 00-1a-4b-ca-5e-36 dynamic

192.168.254.137 00-1b-78-82-7a-43 dynamic

192.168.254.138 00-1b-78-82-77-e9 dynamic

192.168.254.139 00-1b-78-a6-8a-47 dynamic

192.168.254.140 0e-d5-d2-ea-7b-1c dynamic

192.168.254.143 00-17-a4-16-fd-be dynamic

192.168.254.144 1c-c1-de-80-23-cd dynamic

192.168.254.146 00-23-ae-89-18-d9 dynamic

192.168.254.147 e6-f7-82-93-a9-a5 dynamic

192.168.254.148 00-1b-78-81-ba-9f dynamic

192.168.254.149 00-19-d1-6b-0e-75 dynamic

192.168.254.150 b6-89-d7-b6-11-71 dynamic

192.168.254.151 00-16-17-5c-c1-79 dynamic

192.168.254.152 3a-64-2b-69-19-9d dynamic

192.168.254.153 16-a3-f2-d8-37-7f dynamic

192.168.254.154 00-23-ae-7e-e7-8c dynamic

192.168.254.155 00-1a-4b-ca-61-83 dynamic

192.168.254.156 26-9a-7b-57-61-6b dynamic

192.168.254.157 00-1b-78-81-ba-70 dynamic

192.168.254.158 00-19-db-bf-62-e9 dynamic

192.168.254.159 00-23-ae-5b-fc-cc dynamic

192.168.254.160 c6-58-d0-84-ae-74 dynamic

192.168.254.161 00-23-ae-5b-fc-9a dynamic

192.168.254.164 00-23-ae-8b-50-aa dynamic

192.168.254.165 c2-08-ef-79-53-c8 dynamic

192.168.254.166 66-11-9e-90-38-66 dynamic

192.168.254.167 c6-41-eb-dc-68-45 dynamic

192.168.254.168 00-25-b3-eb-ba-93 dynamic

192.168.254.169 52-a5-9a-3f-34-df dynamic

192.168.254.171 00-1a-4b-ca-5e-b7 dynamic

192.168.254.172 00-19-d1-29-a4-91 dynamic

192.168.254.174 00-0b-db-0f-d1-02 dynamic

192.168.254.175 00-1b-78-c2-f3-50 dynamic

192.168.254.176 00-21-85-32-d3-43 dynamic

192.168.254.178 00-1b-38-3e-1d-86 dynamic

192.168.254.179 00-1a-4b-cc-43-5b dynamic

192.168.254.180 00-08-74-b7-54-95 dynamic

192.168.254.181 00-1a-4b-ca-5d-40 dynamic

192.168.254.182 00-13-20-ad-4b-b1 dynamic

192.168.254.183 00-1b-78-81-bd-24 dynamic

192.168.254.184 00-13-20-c1-e0-54 dynamic

192.168.254.185 00-23-ae-7a-eb-89 dynamic

192.168.254.187 00-23-ae-7a-eb-41 dynamic

192.168.254.188 00-17-a4-16-c2-f3 dynamic

192.168.254.189 00-0b-db-0d-dd-53 dynamic

192.168.254.190 00-1b-78-81-ba-84 dynamic

192.168.254.191 00-0b-db-0e-f0-28 dynamic

192.168.254.192 00-1b-78-82-77-8a dynamic

192.168.254.194 00-1b-78-c2-e4-87 dynamic

192.168.254.195 60-eb-69-55-4e-e0 dynamic

192.168.254.196 00-1a-4b-ca-5d-3f dynamic

192.168.254.197 00-23-ae-7e-f9-48 dynamic

192.168.254.212 d8-d3-85-db-31-18 dynamic

192.168.254.214 16-eb-e9-9e-06-7b dynamic

192.168.254.215 42-e7-67-e6-ea-54 dynamic

192.168.254.221 7e-db-5b-62-60-4c dynamic

192.168.254.224 2a-b2-39-b0-a5-6e dynamic

192.168.254.226 8a-ec-8f-7e-80-04 dynamic

192.168.254.227 c2-11-1f-bb-e1-24 dynamic

192.168.254.229 aa-ef-3c-3a-94-ae dynamic

192.168.254.232 00-23-ae-7a-e8-7a dynamic

192.168.254.233 1c-c1-de-f2-32-15 dynamic

192.168.254.234 00-0d-87-f2-f9-c6 dynamic

192.168.254.235 00-1a-4b-ca-5f-c2 dynamic

192.168.254.236 00-1a-4b-ca-5f-c9 dynamic

192.168.254.237 00-1b-78-b3-e5-30 dynamic

192.168.254.239 00-23-ae-7a-eb-96 dynamic

192.168.254.254 00-00-5e-00-01-04 dynamic

192.168.254.255 ff-ff-ff-ff-ff-ff static

224.0.0.22 01-00-5e-00-00-16 static

224.0.0.252 01-00-5e-00-00-fc static

239.255.255.250 01-00-5e-7f-ff-fa static

C:\Users\Administrator.MORETON>

firewall is already disabled on this machine

Thanks

Dave

ronniepaton · ‎02-16-2011

Hi Dave,

Have you looked at the port configuration screen from the main menu, and made sure that the port you are trying to access the switch is in VLAN 1.

The screen you are getting is the only screen you get via the console cable.

I can't remeber all the steps need but could get one that I have in our stores and talk you through it.

Thanks

king.c.david · ‎02-16-2011

Hi Ronnie

The port config menu doesn't show any details for vlans, just the flow control, speed/duplex , auto negociate and enable and disable. Please see screenshot

The port i am connected to (6) is enabled and is showing as a GIG connection on my attached device (again see attached screenshot)

normally i would reboot the router and then reset, but as it's integral to a network which can't have down time (this will change when i get access!) i'm unable to do this

Thanks

Dave

ronniepaton · ‎02-16-2011

give me 10 mins and I will get the one out of my stores and fire it up and give you the steps.

ronniepaton · ‎02-16-2011

That option is not in the system, what you could try is to do a backup of the config via TFTP you will then be able to see what IP you have.

Another question is the system mode in layer 3 if it is you could try the IP address of your default gateway.