02-15-2014
06:57 PM
- last edited on
03-09-2022
11:26 PM
by
smallbusiness
HI I was working with the SM-ES2-24 Module and found that the ios was corrupted. I uploaded the new ios and was trying to boot it from the new ios.During change the boot system command the command was accepted but during booting, there was an error. and the Module went through rommon mode.
I had no other choice but to use xmodem. during uploading the new image using xmodem the module hanged and I had to restarted the module.
After that I m not being able to upload the new image. Even im not getting the console of the SM-Es2-24 module.
Probably the flash is corrupted. the show inventory shows the Module but CDP neighbors shows no output.
Need a solution for this problem. Can any one please advice ????
02-15-2014 07:06 PM
During change the boot system command the command was accepted but during booting, there was an error. and the Module went through rommon mode.
Post the entire bootup process. I want to see the complete output in particular.
What I want to know is this: Where did you get the IOS and, most importantly of all, did you compare the MD5 hash value (of the file you've downloaded) against the MD5 hash value found in the Cisco website?
02-15-2014 07:15 PM
I had another similar module and I downloaded the IOS using tftp from that module.
Here is the full story :
https://supportforums.cisco.com/message/4164810#4164810
did you compare the MD5 hash value (of the file you've downloaded) against the MD5 hash value found in the Cisco website?
Ans: No i Didnt checked the MD5 has value. I got the IOS from another module. My client bought two modules and the problemtic module had IOS problem,So he didnt take it and told me to fix it. the client is a BANK.
Let me know if you have any other query
THanks for your quick response
ARIQ
02-15-2014 07:34 PM
Ariq,
Same as previous post: Post the entire bootup process. I want to see the module boot as well as the error message(s).
02-15-2014 08:04 PM
Hi
Thanks for helping me...
please check the following:
I have provided you booting process, show version,show inventory,ip int br. The serial numbers output is omitted.
Please let me know if the problem can be fixed.
Best Regards
Ariq
=~=~=~=~=~=~=~=~=~=~=~= PuTTY log 2014.02.16 09:56:35 =~=~=~=~=~=~=~=~=~=~=~=
System Bootstrap, Version 15.0(1r)M15, RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 2011 by cisco Systems, Inc.
Total memory size = 512 MB - On-board = 512 MB, DIMM0 = 0 MB
CISCO2911/K9 platform with 524288 Kbytes of main memory
Main memory is configured to 72/-1(On-board/DIMM0) bit mode with ECC enabled
Readonly ROMMON initialized
program load complete, entry point: 0x80803000, size: 0x1b340
program load complete, entry point: 0x80803000, size: 0x1b340
IOS Image Load Test
___________________
Digitally Signed Release Software
program load complete, entry point: 0x81000000, size: 0x516efd8
Self decompressing the image : ############################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################## [OK]
Smart Init is enabled
smart init is sizing iomem
TYPE MEMORY_REQ
SM Slot 1 0x00600000
Onboard devices &
buffer pools 0x0228F000
-----------------------------------------------
TOTAL: 0x0288F000
Rounded IOMEM up to: 44Mb.
Using 8 percent iomem. [44Mb/512Mb]
Restricted Rights Legend
Use, duplication, or disclosure by the Government is
subject to restrictions as set forth in subparagraph
(c) of the Commercial Computer Software - Restricted
Rights clause at FAR sec. 52.227-19 and subparagraph
(c) (1) (ii) of the Rights in Technical Data and Computer
Software clause at DFARS sec. 252.227-7013.
cisco Systems, Inc.
170 West Tasman Drive
San Jose, California 95134-1706
Cisco IOS Software, C2900 Software (C2900-UNIVERSALK9-M), Version 15.2(2)T1, RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2012 by Cisco Systems, Inc.
Compiled Wed 29-Feb-12 20:40 by prod_rel_team
This product contains cryptographic features and is subject to United
States and local country laws governing import, export, transfer and
use. Delivery of Cisco cryptographic products does not imply
third-party authority to import, export, distribute or use encryption.
Importers, exporters, distributors and users are responsible for
compliance with U.S. and local country laws. By using this product you
agree to comply with applicable laws and regulations. If you are unable
to comply with U.S. and local laws, return this product immediately.
A summary of U.S. laws governing Cisco cryptographic products may be found at:
http://www.cisco.com/wwl/export/crypto/tool/stqrg.html
If you require further assistance please contact us by sending email to
Cisco CISCO2911/K9 (revision 1.0) with 479232K/45056K bytes of memory.
Processor board ID FGL1617114U
5 Gigabit Ethernet interfaces
2 terminal lines
DRAM configuration is 64 bits wide with parity enabled.
255K bytes of non-volatile configuration memory.
250880K bytes of ATA System CompactFlash 0 (Read/Write)
Press RETURN to get started!
Jan 2 12:00:04.447: %IOS_LICENSE_IMAGE_APPLICATION-6-LICENSE_LEVEL: Module name = c2900 Next reboot level = ipbasek9 and License = ipbasek9
Feb 16 03:59:54.623: %IFMGR-7-NO_IFINDEX_FILE: Unable to open nvram:/ifIndex-table No such file or directory
Feb 16 04:00:08.735: %LINK-3-UPDOWN: Interface GigabitEthernet0/0, changed state to up
Feb 16 04:00:08.735: %LINK-3-UPDOWN: Interface GigabitEthernet0/1, changed state to down
Feb 16 04:00:08.735: %LINK-3-UPDOWN: Interface GigabitEthernet0/2, changed state to down
Feb 16 04:00:08.735: %LINK-3-UPDOWN: Interface GigabitEthernet1/0, changed state to up
Feb 16 04:00:09.683: %LINEPROTO-5-UPDOWN: Line protocol on Interface Vlan1, changed state to down
Feb 16 04:00:09.931: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet0/0, changed state to up
Feb 16 04:00:09.931: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet0/1, changed state to down
Feb 16 04:00:09.931: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet0/2, changed state to down
Feb 16 04:00:09.931: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet1/0, changed state to up
Feb 16 04:00:10.931: %SYS-5-CONFIG_I: Configured from memory by console
Feb 16 04:00:12.927: %LINK-5-CHANGED: Interface Embedded-Service-Engine0/0, changed state to administratively down
Feb 16 04:00:12.927: %LINK-5-CHANGED: Interface GigabitEthernet0/1, changed state to administratively down
Feb 16 04:00:12.927: %LINK-5-CHANGED: Interface GigabitEthernet0/2, changed state to administratively down
Feb 16 04:00:13.099: %LINK-3-UPDOWN: Interface GigabitEthernet1/1, changed state to up
Feb 16 04:00:13.491: %SYS-5-RESTART: System restarted --
Cisco IOS Software, C2900 Software (C2900-UNIVERSALK9-M), Version 15.2(2)T1, RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2012 by Cisco Systems, Inc.
Compiled Wed 29-Feb-12 20:40 by prod_rel_team
Feb 16 04:00:13.659: %SNMP-5-COLDSTART: SNMP agent on host Router is undergoing a cold start
Feb 16 04:00:14.279: %LINEPROTO-5-UPDOWN: Line protocol on Interface Embedded-Service-Engine0/0, changed state to down
Feb 16 04:00:14.279: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet1/1, changed state to up
Feb 16 04:00:42.095: %LINEPROTO-5-UPDOWN: Line protocol on Interface Vlan1, changed state to up
User Access Verification
Username: cisco
Password:
Router#show inven
Router#show inventory
NAME: "CISCO2911/K9 chassis", DESCR: "CISCO2911/K9 chassis"
PID: CISCO2911/K9 , VID: V05 , SN: FGL1617
NAME: "SM-ES2-24: EtherSwitch SM L2 + 23 10/100 + 1 10/100/1000 on Slot 1", DESCR: "SM-ES2-24: EtherSwitch SM L2 + 23 10/100 + 1 10/100/1000"
PID: SM-ES2-24 , VID: V01 , SN: FOC16122
NAME: "C2911 AC Power Supply", DESCR: "C2911 AC Power Supply"
PID: PWR-2911-AC , VID: V04 , SN: DCA1611R
Router#
Router#show ip int br
Interface IP-Address OK? Method Status Protocol
Embedded-Service-Engine0/0 unassigned YES NVRAM administratively down down
GigabitEthernet0/0 192.168.1.30 YES NVRAM up up
GigabitEthernet0/1 unassigned YES NVRAM administratively down down
GigabitEthernet0/2 unassigned YES NVRAM administratively down down
GigabitEthernet1/0 192.168.10.1 YES NVRAM up up
GigabitEthernet1/1 unassigned YES unset up up
Vlan1 unassigned YES unset up up
Router#show flash
Router#show flash
-#- --length-- -----date/time------ path
1 85390352 Apr 24 2012 10:11:50 +00:00 c2900-universalk9-mz.SPA.152-2.T1.bin
2 2903 Apr 24 2012 10:19:46 +00:00 cpconfig-29xx.cfg
3 3000320 Apr 24 2012 10:19:58 +00:00 cpexpress.tar
4 1038 Apr 24 2012 10:20:06 +00:00 home.shtml
5 122880 Apr 24 2012 10:20:14 +00:00 home.tar
6 1697952 Apr 24 2012 10:20:28 +00:00 securedesktop-ios-3.1.1.45-k9.pkg
7 415956 Apr 24 2012 10:20:50 +00:00 sslclient-win-1.1.4.176.pkg
8 8688674 Feb 13 2014 09:07:14 +00:00 c2960sm-lanbasek9-mz.122-52.EX1.bin
157151232 bytes available (99336192 bytes used)
Router#show cdp nei
Router#show cdp neighbors
Capability Codes: R - Router, T - Trans Bridge, B - Source Route Bridge
S - Switch, H - Host, I - IGMP, r - Repeater, P - Phone,
D - Remote, C - CVTA, M - Two-port Mac Relay
Device ID Local Intrfce Holdtme Capability Platform Port ID
MikroTik Gig 0/0 81 R MikroTik ether3-slave-local
Router#
Router#
Router#show ip int br
Interface IP-Address OK? Method Status Protocol
Embedded-Service-Engine0/0 unassigned YES NVRAM administratively down down
GigabitEthernet0/0 192.168.1.30 YES NVRAM up up
GigabitEthernet0/1 unassigned YES NVRAM administratively down down
GigabitEthernet0/2 unassigned YES NVRAM administratively down down
GigabitEthernet1/0 192.168.10.1 YES NVRAM up up
GigabitEthernet1/1 unassigned YES unset up up
Vlan1 unassigned YES unset up up
Router#show ver
Router#show version
Cisco IOS Software, C2900 Software (C2900-UNIVERSALK9-M), Version 15.2(2)T1, RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2012 by Cisco Systems, Inc.
Compiled Wed 29-Feb-12 20:40 by prod_rel_team
ROM: System Bootstrap, Version 15.0(1r)M15, RELEASE SOFTWARE (fc1)
Router uptime is 1 minute
System returned to ROM by power-on
System restarted at 03:59:47 UTC Sun Feb 16 2014
System image file is "flash0:c2900-universalk9-mz.SPA.152-2.T1.bin"
Last reload type: Normal Reload
Last reload reason: power-on
This product contains cryptographic features and is subject to United
States and local country laws governing import, export, transfer and
use. Delivery of Cisco cryptographic products does not imply
third-party authority to import, export, distribute or use encryption.
Importers, exporters, distributors and users are responsible for
compliance with U.S. and local country laws. By using this product you
--More-- agree to comply with applicable laws and regulations. If you are unable
to comply with U.S. and local laws, return this product immediately.
A summary of U.S. laws governing Cisco cryptographic products may be found at:
http://www.cisco.com/wwl/export/crypto/tool/stqrg.html
If you require further assistance please contact us by sending email to
Cisco CISCO2911/K9 (revision 1.0) with 479232K/45056K bytes of memory.
Processor board ID FGL1617114U
5 Gigabit Ethernet interfaces
2 terminal lines
DRAM configuration is 64 bits wide with parity enabled.
255K bytes of non-volatile configuration memory.
250880K bytes of ATA System CompactFlash 0 (Read/Write)
License Info:
License UDI:
-------------------------------------------------
--More-- Device# PID SN
-------------------------------------------------
*0 CISCO2911/K9 FGL1617114U
Technology Package License Information for Module:'c2900'
-----------------------------------------------------------------
Technology Technology-package Technology-package
Current Type Next reboot
------------------------------------------------------------------
ipbase ipbasek9 Permanent ipbasek9
security None None None
uc None None None
data None None None
Configuration register is 0x2102
Router#
Router#
Router#
02-15-2014 08:08 PM
Hi
I forgot to tell you that, I uploaded the SM image to router. It was not there, I uploaded it in the flash:
The final problem is that Im not being able to connect with the module. Thats all
thanks
02-15-2014 08:37 PM
I forgot to tell you that, I uploaded the SM image to router. It was not there, I uploaded it in the flash:
Ahhhh ... Ok. I see the file. I need to talk to you about the version of IOS you are using. But that's later.
The final problem is that Im not being able to connect with the module.
Have you looked at this document before: http://www.cisco.com/c/en/us/td/docs/routers/access/interfaces/software/feature/guide/eesm_sw.html#wp1920381
02-15-2014 10:28 PM
I tried using the password break command but not being able to reach the sw console.
here is the output :
Router#service-module g1/0 password-reset
Do you want to proceed with password reset process?[confirm]
Starting password reset process...
Wait for 50 secs for password reset process to complete
Router#
[Resuming connection 1 to 192.168.10.1 ... ]
Is there any other way ?
02-15-2014 08:20 PM
Ok, thanks for the output.
Could I trouble you if you can provide the same output (bootup process) of the switch module please?
02-15-2014 10:19 PM
Hi LEO
I told you , Im not being able to get the Console of SW.
When I type: service-module giga1/0 session
Nothing comes out
Router#service-module giga1/0 session
Trying 192.168.10.1, 2067 ... Open
Sorry I cant provide you the Output.Can you tellme that how can I Connect with the SW module ? so that i can give you the bootup process ?
Thanks for your support
02-15-2014 10:31 PM
Router#service-module giga1/0 session
That's not the correct proceedure as stated in the website I've posted.
Did you try "service-module G1/0 password-reset"?
02-15-2014 10:37 PM
Ya I tried,,check my post above...
Im giving the output again...........Please check.
Router#service-module g1/0 password-reset
Do you want to proceed with password reset process?[confirm]
Starting password reset process...
Wait for 50 secs for password reset process to complete
Router#
[Resuming connection 1 to 192.168.10.1 ... ]
02-15-2014 10:38 PM
[Resuming connection 1 to 192.168.10.1 ... ]
Ctrl + Shift + 6 + X
02-15-2014 10:43 PM
I have done this.
Wait for 50 secs for password reset process to complete
Router#
[Resuming connection 1 to 192.168.10.1 ... ]
Router#
After resetting password nothing happens.. Cant login to switch.
Ctrl + Shift + 6 + X takes me back to the router's console
02-15-2014 10:50 PM
I can you you an webex or team viewer session . Would you like to do that ?
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