10-18-2021 12:23 AM - edited 10-18-2021 12:28 AM
i have HSEC license for c8000v , i am having below erros and license showing not in use how to verfiy what coyld be the issue
==========================================================
icense Usage
=============
Router US Export Lic. for DNA (DNA_HSEC):
Description: U.S. Export Restriction Compliance license for DNA based Routers
Count: 0
Status: NOT IN USE
Export status: RESTRICTED - ALLOWED
Product Information
===================
UDI: PID:C8000V,SN:9GI092FZ958
Agent Version
=============
Smart Agent for Licensing: 5.1.21_rel/96
License Authorizations
======================
Overall status:
Active: PID:C8000V,SN:9GI092xxxx
Status: SMART AUTHORIZATION INSTALLED on Oct 18 11:25:21 2021 GST
Last Confirmation code: 4f69bbb
Authorizations:
Router US Export Lic. for DNA (DNA_HSEC):
Description: U.S. Export Restriction Compliance license for DNA based Routers
Total available count: 1
Enforcement type: EXPORT RESTRICTED
Term information:
Active: PID:C8000V,SN:9GI092
Authorization type: SMART AUTHORIZATION INSTALLED
License type: SUBSCRIPTION
Term Count: 1
Subscription ID: Sub9
Purchased Licenses:
No Purchase Information Available
-------------------------------------------==================
></status></authorizationCode><signature>MEQCIE67tVqo3O70M+aHJ3PQ/bCEGoLF3R3p6HjhaxCSZWteAiB91ZDt89UnDlLbQzPRPA2owEZWZlKAPPGpXE1KqZh4iQ==</signature></smartLicenseAuthorization>"
2021-10-18 09:55:28.648 GST SAEVT_RESERVE_INSTALL_FAIL udi="PID:C8000V,SN:9GI092FZ958" error="Bad input parameter"
2021-10-18 11:08:23.427 GST SAEVT_UTILITY_RUM_FAIL error="{\"reports\":[\"No Rum Reports available to process.\"]}"
2021-10-18 07:11:04.904 UTC SAEVT_INIT_START version="5.1.21_rel/96"
2021-10-18 07:11:04.906 UTC SAEVT_INIT_CRYPTO success="False" error="Crypto Initialization has not been completed"
2021-10-18 07:11:04.907 UTC SAEVT_HA_EVENT eventType="SmartAgentEvtHArmfRegister"
2021-10-18 07:11:06.012 UTC SAEVT_READY
2021-10-18 07:11:06.012 UTC SAEVT_ENABLED
2021-10-18 07:11:06.030 UTC SAEVT_EXPORT_FLAG exportAllowed="False"
2021-10-18 07:11:08.974 UTC SAEVT_HA_EVENT eventType="SmartAgentEvtHArmfInitialize"
2021-10-18 07:11:08.975 UTC SAEVT_HA_CHASSIS_ROLE udi="PID:C8000V,SN:9GI092FZ958"
2021-10-18 07:11:08.976 UTC SAEVT_HA_EVENT eventType="SmartAgentEvtHAchkptRegister"
2021-10-18 07:11:13.796 UTC SAEVT_INIT_CONFIG_READ_BEGIN
2021-10-18 07:11:13.847 UTC SAEVT_HA_ROLE udi="PID:C8000V,SN:9GI092FZ958" haRole="Active"
2021-10-18 07:11:13.918 UTC SAEVT_HA_CHASSIS_ROLE udi="PID:C8000V,SN:9GI092FZ958" haRole="Active"
2021-10-18 07:11:13.918 UTC SAEVT_HA_ROLE udi="PID:C8000V,SN:9GI092FZ958" haRole="Active"
2021-10-18 07:11:42.636 UTC SAEVT_HOSTNAME_CHANGE
2021-10-18 11:11:44.487 GST SAEVT_HOSTNAME_CHANGE
2021-10-18 11:11:46.052 GST SAEVT_INIT_CONFIG_READ_DONE
2021-10-18 11:11:47.147 GST SAEVT_INIT_SYSTEM_INIT
2021-10-18 11:11:48.151 GST SAEVT_INIT_CRYPTO success="False" error="Crypto Initialization has not been completed"
2021-10-18 11:12:18.153 GST SAEVT_INIT_CRYPTO success="True"
2021-10-18 11:12:18.154 GST SAEVT_COMM_RESTORED
2021-10-18 11:12:18.237 GST SAEVT_INIT_COMPLETE
2021-10-18 11:13:18.153 GST SAEVT_PRIVACY_CHANGED enabled="True"
2021-10-18 11:22:22.013 GST SAEVT_UTILITY_REPORT_START
2021-10-18 11:22:25.060 GST SAEVT_UTILITY_RUM_FAIL error="{\"reports\":[\"No Rum Reports available to process.\"]}"
10-18-2021 02:45 AM
- Could be a bug , use latest software available and have another go.
M.
10-18-2021 06:42 AM
i am using the latest IOS code
10-18-2021 09:15 AM
- Raise a TAC case.
M.
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