Standby supervisor engine is not sync in 4507R..

[Debudas123]

When i have configured the 4507R switch but the configure is not sync with the standby module..... I have doing some troubleshooting

1. type the command "show redundancy"

     no standby module is showing

2. type the command " redundancy force-switchover"

    showing the message " no standby module is present"

3. type the command "hw-module module 2 reset"

    then the standby module is reset and status light is blinking like it is booting..

show can u suggest me what is the exact issue ?

Thanks

Debabarata                

[Marvin Rhoads]

1. Is the primary active supervisor properly recognizing the standby module? "show module" should tell you that.

2. Is redundancy enabled in the configuration? "redundancy: plus "mode sso" global command. Also refer to the IOS configuration guide section for more details. Here is a link to the page with guides for the various Catalyst 4500 IOS releases:

http://www.cisco.com/en/US/products/hw/switches/ps4324/products_installation_and_configuration_guides_list.html

3. What image is installed on module 2 - same as on module 1? When you reset module 2 what messages appear on directly connected console into that module?

[Debudas123]

Hi

1.  when i have type the command " show module 2" it showing the redundant module only but not showing any part no. mac id nothing......

2. i have alreday configure the redundancy mode sso.

3. when i will reset the module 2 , no message is appear.....

Thanks

Debabrata

[Marvin Rhoads]

Well since the "show module" is not reporting the detailed information and the console remains blank upon reset, I'd say you most likely have a failed hardware module.

If you have Smartnet, the TAC can replace it. Otherwise yoiu will have to purchase a new (or used) one.

[Debudas123]

Hi, please look the details as mentioned below...

Core_Switch#show redundancy states
       my state = 13 -ACTIVE
     peer state = 1  -DISABLED
           Mode = Simplex
           Unit = Primary
        Unit ID = 1

Redundancy Mode (Operational) = Non Redundant
Redundancy Mode (Configured)  = Stateful Switchover
     Split Mode = Disabled
   Manual Swact = Disabled  Reason: Simplex mode
Communications = Down      Reason: Simplex mode

   client count = 22
client_notification_TMR = 240000 milliseconds
          keep_alive TMR = 9000 milliseconds
        keep_alive count = 0
    keep_alive threshold = 18
           RF debug mask = 0x0

Core_Switch#sho module
Chassis Type : WS-C4507R

Power consumed by backplane : 40 Watts

Mod Ports Card Type                              Model              Serial No.
---+-----+--------------------------------------+------------------+-----------
1     2  Supervisor II+ 1000BaseX (GBIC)        WS-X4013+          JAE13136LUR
2        Supervisor
3     6  1000BaseX (GBIC)                       WS-X4306-GB        JAE13093Z2O
4    18  1000BaseX (GBIC)                       WS-X4418-GB        JAE13167Q8Z
5     6  1000BaseX (GBIC)                       WS-X4306-GB        JAE130940G7
6    24  10/100/1000BaseT (RJ45)                WS-X4424-GB-RJ45   JAE13167K3F
7    24  10/100/1000BaseT (RJ45)                WS-X4424-GB-RJ45   JAE13167K29

M MAC addresses                    Hw  Fw           Sw               Status
--+--------------------------------+---+------------+----------------+---------
1 0025.4538.3a40 to 0025.4538.3a41 4.6 12.2(31r)SGA 12.2(25)EWA14    Ok
2 Unknown                              Unknown      Unknown          Other
3 001b.539b.408e to 001b.539b.4093 4.4                               Ok
4 0018.19cf.16e2 to 0018.19cf.16f3 1.4                               Ok
5 001b.539b.40b2 to 001b.539b.40b7 4.4                               Ok
6 0021.d8b4.35e8 to 0021.d8b4.35ff 1.9                               Ok
7 0021.d8b4.3b88 to 0021.d8b4.3b9f 1.9                               Ok

Mod  Redundancy role     Redundancy mode     Redundancy status
----+-------------------+-------------------+-------------------
1   Active Supervisor   Non redundant       Active
2   Standby Supervisor  Non redundant       Disabled

so can u suggest me is there any configuration related issue?

Thanks

Debabrata Das

[lewwalker]

Question,

I attempted to install the secondary supervisor module on Cisco 4507 using Supervisor Module 7L-E brand new. The customer doesn't have any spare chassis to allow the module to be updated with the correction image. My concerns are whenever I install this module the Layer 2 ports in the active supervisor automatically shutdown. Is there anyway I can insert this module, update the image without interrupting communications with the customer.

[fb_webuser]

Read this book it will help you..

Supervisor Redundancy - BradReese.Com

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Posted by WebUser Muhammad Bilal Orakzai from Cisco Support Community App

[fb_webuser]

www.bradreese.com/how-to/4500-power-supplies.pdf

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Posted by WebUser Muhammad Bilal Orakzai from Cisco Support Community App