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Sup720 Minor error

hotshin03
Level 1
Level 1

Sup720 was a minor error.

Sup720 Modules are reset, and the attempt to recover from the effects of wonder if services?

BB#1#sh module  

Mod Ports Card Type                                           Model             

--- ----- -------------------------------------- ------------------ -----------

  3    4  CEF720 4 port 10-Gigabit Ethernet           WS-X6704-10GE    

  4    4  CEF720 4 port 10-Gigabit Etherne t          WS-X6704-10GE    

  5    2  Supervisor Engine 720 (Hot)                  WS-SUP720-3B      

  6    2  Supervisor Engine 720 (Active)              WS-SUP720-3B      

  8   24  CEF720 24 port 1000mb SFP                  WS-X6724-SFP      

  9   48  CEF720 48 port 10/100/1000mb Ethernet  WS-X6748-GE-TX   

Mod MAC addresses                       Hw    Fw           Sw           Status

--- ---------------------------------- ------ ------------ ------------ -------

  3  001c.584b.6678 to 001c.584b.667b   2.6   12.2(14r)S5   12.2(18)SXF1 Ok

  4  001c.588e.bab4 to 001c.588e.bab7   2.6   12.2(14r)S5   12.2(18)SXF1 Ok

  5  0016.9de6.5d1c to 0016.9de6.5d1f   5.4   8.4(2)             12.2(18)SXF1 Ok

  6  001a.2f3c.7c90 to 001a.2f3c.7c93   5.4   8.4(2)              12.2(18)SXF1 Ok

  8  001d.4541.c804 to 001d.4541.c81b   2.6   12.2(14r)S5   12.2(18)SXF1 Ok

  9  001e.13f5.fbd0 to 001e.13f5.fbff   2.6   12.2(14r)S5          12.2(18)SXF1 Ok

Mod  Sub-Module                  Model              Serial       Hw     Status

---- --------------------------- ------------------ ----------- ------- -------

  3  Distributed Forwarding Card WS-F6700-DFC3B     SAL1150AFVD  4.6    Ok

  4  Distributed Forwarding Card WS-F6700-DFC3B     SAL1150A3WA  4.6    Ok

  5  Policy Feature Card 3       WS-F6K-PFC3B          SAL11456H9S  2.3    Ok

  5  MSFC3 Daughterboard         WS-SUP720            SAL114671PP  3.0    Ok

  6  Policy Feature Card 3       WS-F6K-PFC3B          SAL11456HCZ  2.3    Ok

  6  MSFC3 Daughterboard         WS-SUP720            SAL114671L0  3.0    Ok

  8  Distributed Forwarding Card WS-F6700-DFC3B     SAL11456G87  4.6    Ok

  9  Distributed Forwarding Card WS-F6700-DFC3B     SAL11456G7K  4.6    Ok

Mod  Online Diag Status

---- -------------------

  3  Pass

  4  Pass

5  Minor Error

  6  Pass

  8  Pass

9  Pass

BB#1#sh diagnostic result mod 5

Current bootup diagnostic level: minimal

Module 5: Supervisor Engine 720 (Hot)  SerialNo :

  Overall Diagnostic Result for Module 5 : MINOR ERROR

  Diagnostic level at card bootup: minimal

  Test results: (. = Pass, F = Fail, U = Untested)

    1) TestScratchRegister -------------> .

    2) TestSPRPInbandPing --------------> .

    3) TestTransceiverIntegrity:

      Port  1  2

      ----------

            U  U

    4) TestActiveToStandbyLoopback:

      Port  1  2

      ----------

            .  .

    5) TestLoopback:

      Port  1  2

      ----------

            .  .

    6) TestNewIndexLearn ---------------> .

    7) TestDontConditionalLearn --------> .

    8) TestBadBpduTrap -----------------> .

    9) TestMatchCapture ----------------> .

   10) TestProtocolMatchChannel --------> .

   11) TestFibDevices ------------------> F

   12) TestIPv4FibShortcut -------------> .

   13) TestL3Capture2 ------------------> .

  14) TestIPv6FibShortcut -------------> F

   15) TestMPLSFibShortcut -------------> .

   16) TestNATFibShortcut --------------> .

   17) TestAclPermit -------------------> .

   18) TestAclDeny ---------------------> .

   19) TestQoSTcam ---------------------> .

   20) TestL3VlanMet -------------------> .

   21) TestIngressSpan -----------------> .

   22) TestEgressSpan ------------------> .

   23) TestNetflowInlineRewrite:

      Port  1  2

      ----------

            U  U

   24) TestFabricSnakeForward ----------> .

   25) TestFabricSnakeBackward ---------> .

   26) TestTrafficStress ---------------> U

   27) TestFibTcamSSRAM ----------------> U

   28) TestAsicMemory ------------------> U

   29) TestAclQosTcam ------------------> U

   30) TestNetflowTcam -----------------> U

   31) ScheduleSwitchover --------------> U

   32) TestFirmwareDiagStatus ----------> .

   33) TestFabricFlowControlStatus -----> U

1 Accepted Solution

Accepted Solutions

It should not as you have redundant sup module.

  • SSO—Status shows Hot.

    Hot redundancy refers to a degree of resiliency where the                 redundant system is fully prepared to handle the traffic of the primary system.                 Substantial state information is saved, so the network service is continuous,                 and the effect on traffic flow is minimal or nil in the case of a                 failover.

  • Regards

    Inayath

    View solution in original post

    6 Replies 6

    Leo Laohoo
    Hall of Fame
    Hall of Fame

    Re-seat the card.  If problem persist, move the card to a different chassis (since slot 6 is already occupied).  If problem persist, RMA the supervisor card.

    InayathUlla Sharieff
    Cisco Employee
    Cisco Employee

    Sorry I apologies.

    Here is what was suggested:

    1- Kindly do the hard reset of the module which is Module 5.

    2- If the reset module doesnt resolve the issue go ahead and raise an RMA for the this module.

    Regards

    Inayath

    Module 5 reset after service downtime occur?

    It should not as you have redundant sup module.

  • SSO—Status shows Hot.

    Hot redundancy refers to a degree of resiliency where the                 redundant system is fully prepared to handle the traffic of the primary system.                 Substantial state information is saved, so the network service is continuous,                 and the effect on traffic flow is minimal or nil in the case of a                 failover.

  • Regards

    Inayath

    Thank you

    Hi,

    I am also facing this issue as i am using only one SUP engine on my 6509. 

    Should i do the jack in and jack out or reload of the switch will work?

     

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