cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
2425
Views
0
Helpful
3
Replies

Switch stuck at "Press Enter to Continue" after supervisro replacement

Colin Higgins
Level 2
Level 2

I just replaced a Supervisor32 module on a Catalyst 6506 switch after the old supervisor had a hardware failure.

 

Upone rebooting with the new card, the switch loads the IOS, indicates interfaces are administratively down (which would be normal), and then goes to the "Press Enter to Continue" prompt on the console.

 

All the 48 port ethernet cards indicate green for status, but ports are all amber. The supervisor32 is in the same state.

 

It has been at the prompt for about 45 minutes. Is this normal? What could be wrong?

2 Accepted Solutions

Accepted Solutions

Reza Sharifi
Hall of Fame
Hall of Fame

That is not normal. They probably shipped you a bad sup.  I would open a ticket with TAC and RMA the sup if they can't provide a solution.

HTH

View solution in original post

Iulian Vaideanu
Level 4
Level 4

Is there another SUP32 in the chassis?  I'm not sure how much a stand-by supervisor would output on the console during boot-up but, if I remember correctly, it will not respond to user input (the active supervisor does that)...

View solution in original post

3 Replies 3

Reza Sharifi
Hall of Fame
Hall of Fame

That is not normal. They probably shipped you a bad sup.  I would open a ticket with TAC and RMA the sup if they can't provide a solution.

HTH

That is what I though as well

 

turns out it was a putty issue. When consoled into the switch, putty would hang after the boot sequence every time. 

I connected my mac and used the screen command and got right in

 

Iulian Vaideanu
Level 4
Level 4

Is there another SUP32 in the chassis?  I'm not sure how much a stand-by supervisor would output on the console during boot-up but, if I remember correctly, it will not respond to user input (the active supervisor does that)...

Review Cisco Networking for a $25 gift card