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the CISCO 6509 problem about many logging & alarm ?

HAOYOUJI123
Level 1
Level 1

Hi everyone 

  What‘s wrong with this alarm  form the device of cisco 6509 & the users can not surfacing on the internet.

   when I checked the device  found that   the 6509 looked be rebooted 

  below is the logging :

 *Dec 22 01:39:15.175: %ECC-SW1-3-SBE_HARD: Single bit *HARD* error detected at 0x00000000:0C0FF1A8
*Dec 22 01:39:22.199: %SYS-SW1-5-CONFIG_I: Configured from memory by console
*Dec 22 01:39:28.211: %OIR-SW1-6-INSPS: Power supply inserted in slot 1
*Dec 22 01:39:28.227: %C6KPWR-SW1-4-PSOK: power supply 1 turned on.
*Dec 22 01:39:28.239: %OIR-SW1-6-INSPS: Power supply inserted in slot 2
*Dec 22 01:39:28.243: %C6KPWR-SW1-4-PSOK: power supply 2 turned on.
*Dec 22 01:39:29.335: %SYS-SW1-5-RESTART: System restarted --
Cisco IOS Software, s2t54 Software (s2t54-IPSERVICESK9-M), Version 15.1(2)SY, RELEASE SOFTWARE (fc4)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2013 by Cisco Systems, Inc.
Compiled Wed 04-Sep-13 12:37 by prod_rel_team
*Dec 22 01:39:31.051: %C6KENV-SW1-4-FANHPMODE: Switch 1 Fan-tray 1 is operating in high power mode
*Dec 22 01:39:31.167: %PFREDUN-SW1-6-ACTIVE: In-chassis standby initializing for SSO mode
*Dec 22 01:39:34.655: %FABRIC-SW1-5-FABRIC_MODULE_ACTIVE: The Switch Fabric Module in slot 5 became active.
*Dec 22 01:39:40.067: %DIAG-SW1-6-RUN_MINIMUM: Switch 1 Module 5: Running Minimal Diagnostics...
*Dec 22 01:39:40.155: %CONST_DIAG-SW1-6-DIAG_PORT_SKIPPED: Module 5 port 4 is skipped in TestLoopback due to: the port is used as a VSL link.
*Dec 22 01:39:40.891: %ECC-SW1-3-SBE_LIMIT: Single bit error detected and corrected at 0x00000000:7F4D0FF8
*Dec 22 01:39:40.979: %ECC-SW1-3-SYNDROME_SBE_LIMIT: 8-bit Syndrome for the detected Single-bit error: 0x42
*Dec 22 01:39:41.679: %OIR-SW1-6-INSREM: Switch 1 Physical Slot 7 - Module Type LINE_CARD inserted
*Dec 22 01:39:43.931: %OIR-SW1-6-INSREM: Switch 1 Physical Slot 9 - Module Type LINE_CARD inserted
*Dec 22 01:39:46.431: %CONST_DIAG-SW1-6-DIAG_PORT_SKIPPED: Module 5 port 4 is skipped in TestL2CTSLoopback due to: the port is used as a VSL link.
*Dec 22 01:39:52.007: %C6KPWR-SW1-4-UNSUPPORTED: unsupported module in slot 1, power not allowed: Unsupported module in Virtual Switch system.
*Dec 22 01:39:54.411: %OIR-SW1-6-INSREM: Switch 1 Physical Slot 1 - Module Type LINE_CARD inserted
*Dec 22 01:39:54.451: %OIR-SW1-6-INSREM: Switch 1 Physical Slot 3 - Module Type LINE_CARD inserted 

...

*Dec 22 01:41:40.979: %ECC-SW1-3-SYNDROME_SBE_LIMIT: 8-bit Syndrome for the detected Single-bit error: 0x76
*Dec 22 01:41:45.523: %DIAG-SW1-6-DIAG_OK: Switch 1 Module 4: Passed Online Diagnostics
*Dec 22 01:41:46.599: %OIR-SW1-6-SP_INSCARD: Card inserted in Switch_number = 1, physical slot 4, interfaces are now online
*Dec 22 01:41:52.343: %DIAG-SW1-6-RUN_MINIMUM: Switch 1 Module 9: Running Minimal Diagnostics...
*Dec 22 01:42:10.891: %ECC-SW1-3-SBE_LIMIT: Single bit error detected and corrected at 0x00000000:05B61D20
*Dec 22 01:42:10.979: %ECC-SW1-3-SYNDROME_SBE_LIMIT: 8-bit Syndrome for the detected Single-bit error: 0x68
*Dec 22 01:42:12.111: %DIAG-SW1-6-DIAG_OK: Switch 1 Module 9: Passed Online Diagnostics
*Dec 22 01:42:14.923: %OIR-SW1-6-SP_INSCARD: Card inserted in Switch_number = 1, physical slot 9, interfaces are now online
*Dec 22 01:42:35.679: %DHCPD-SW1-4-PING_CONFLICT: DHCP address conflict: server pinged 192.168.2.1.
*Dec 22 01:42:36.679: %DHCPD-SW1-4-PING_CONFLICT: DHCP address conflict: server pinged 192.168.2.2.
*Dec 22 01:42:38.179: %DHCPD-SW1-4-PING_CONFLICT: DHCP address conflict: server pinged 192.168.2.3.

*Dec 22 01:42:40.891: %ECC-SW1-3-SBE_LIMIT: Single bit error detected and corrected at 0x00000000:06DD51C0
*Dec 22 01:42:40.979: %ECC-SW1-3-SYNDROME_SBE_LIMIT: 8-bit Syndrome for the detected Single-bit error: 0x60

*Dec 22 01:45:10.891: %ECC-SW1-3-SBE_LIMIT: Single bit error detected and corrected at 0x00000000:06DDB1A0
*Dec 22 01:45:10.979: %ECC-SW1-3-SYNDROME_SBE_LIMIT: 8-bit Syndrome for the detected Single-bit e! 

*Dec 22 01:10:50.907: %ECC-SW1-3-SBE_LIMIT: Single bit error detected and corrected at 0x00000000:06DD5280
*Dec 22 01:10:51.003: %ECC-SW1-3-SYNDROME_SBE_LIMIT: 8-bit Syndrome for the detected Single-bit error: 0xB
*Dec 22 01:11:20.907: %ECC-SW1-3-SBE_LIMIT: Single bit error detected and corrected at 0x00000000:06DD9FC0
*Dec 22 01:11:21.003: %ECC-SW1-3-SYNDROME_SBE_LIMIT: 8-bit Syndrome for the detected Single-bit error: 0xB
*Dec 22 01:11:50.907: %ECC-SW1-3-SBE_LIMIT: Single bit error detected and corrected at 0x00000000:06DD9BE0
*Dec 22 01:11:51.003: %ECC-SW1-3-SYNDROME_SBE_LIMIT: 8-bit Syndrome for the detected Single-bit error: 0x93
*Dec 22 01:12:20.907: %ECC-SW1-3-SBE_LIMIT: Single bit error detected and corrected at 0x00000000:06DDAF60
*Dec 22 01:12:21.003: %ECC-SW1-3-SYNDROME_SBE_LIMIT: 8-bit Syndrome for the detected Single-bit error: 0x4F
*Dec 22 01:12:50.907: %ECC-SW1-3-SBE_LIMIT: Single bit error detected and corrected at 0x00000000:06DD9860
*Dec 22 01:12:51.003: %ECC-SW1-3-SYNDROME_SBE_LIMIT: 8-bit Syndrome for the detected Single-bit error: 0xDD

 what's wrong with this problem? what should I do ? help me thanks!

                                                                                                         from Jim

1 Reply 1

Hi Jim,

When ECC memory is installed on a router, single-bit error can usually be corrected without causing an outage. When this is not possible or if there are multiple bit errors then the router supervisor may fail and reboot.

Cisco will most likely tell you that you need to monitor the device closely for a few days on a first occurrence of the supervisor rebooting. If the same issue happens again, they will recommend replacing the hardware. I suggest you open a TAC case if possible.

Cheers,

JF

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