The remote system refused the connection.

[mohammed hurais]

Hi All,

I got an issue with a 3750 telnet access, it is located on the remote site. We are acessing it via telnet from HQ.

whenever i am trying to login via securecrt it gives me this error.

"The remote system refused the connection"

can any one please help me ???

[InayathUlla Sharieff]

HI Mohammed,

Can you please check the following;

1- Is the device responding to ping from the HQ? If ping is successfull we are sure that device is accessible next,

2- Can you try using the putty software for telneting to the device?

3- If securece CRT make sure the port is correct.

4- Also I am assuming tht you have configured :

ine con 0

exec-timeout 0 0

password *******

login

line aux 0

line vty 0 4

privilege level 15

password ********

login

transport input telnet

transport output telnet

line vty 5 15

privilege level 15

login local

transport input telnet ssh

transport output telnet

HTH

Regards

Inayath

*Plz rate the usefull posts.

[mohammed hurais]

Hi Inayatullah

Assalam u walaikum..

Thanks for replying bro...

1,I am able to ping the device from HQ..ping is even sucessful from neighboring device on remote site...

2) I am able to telnet all other devices of remote site except this one.

if am trying to telnet it from neighboring device its giving me this message "

% Connection refused by remote host"

3)which port should it be? advise me...

[InayathUlla Sharieff]

HI Mr Hurais,

Walikum Salam,

I would suggest you to kindly check if someone has the access to the device else ask someone to console into the switch and check the telnet config is there on the switch?

Eg:

Unable to Log In Through Secure Shell and Telnet

Login attemps fail when you attempt to connect to a 3750 switch through a Secure Shell or Telnet session. Both connections prompt for a password, but do not log you in. You can connect to the switch through the hyperterminal HTTP with that user name and password.

In order to gain access to the switch through SSH or Telnet, use this configuration:

3750_Switch(config)#line vty 0 4
3750_Switch(config-line)#no password 
3750_Switch(config-line)#login local
3750_Switch(config-line)#transport input ssh

3750_Switch(config)#line vty 5 15
3750_Switch(config-line)#no password 
3750_Switch(config-line)#login local
3750_Switch(config-line)#transport input ssh

Log in with this user name and password:

username swadmin password 0 

2- Ask them to check how many users are currenlty logged in or seeing as stuck then clear the users( clear line vty X) you should be good to go.

HTH

Regards

Inayath