Solved: %TRANSCEIVER-3-NOT_COMPATIBLE: R0/0: iomd: Detected for transceiver module in HundredGigabitEthernet

andy!doesnt!like!uucp · ‎01-11-2021

Hi Guys

i've met unpleasant stuff with below inventory:

Switch#sho inve | i 9500|QSFP
NAME: "Chassis", DESCR: "Cisco Catalyst 9500 Series Chassis"
PID: C9500-48Y4C , VID: V02 , SN: XXXXXXX
PID: QSFP-40/100-SRBD , VID: V02 , SN: FTF2428N64C
PID: QSFP-40/100-SRBD , VID: V02 , SN: FTF2428N73G
QSFPs get disabled

*Jan 11 13:14:20.550: %TRANSCEIVER-3-NOT_COMPATIBLE: R0/0: iomd: Detected for transceiver module in HundredGigabitEthernet1/0/49, module disabled
*Jan 11 13:14:20.555: %TRANSCEIVER-3-NOT_COMPATIBLE: R0/0: iomd: Detected for transceiver module in HundredGigabitEthernet1/0/50, module disabled
*

Switch#sho interfa status | i Hu
Hu1/0/49 err-disabled routed full 1000 unknown
Hu1/0/50 err-disabled routed full 1000 unknown

service unsupported-transceiver doesnt help :0(

switch is running 16.09.05

any help please?

Georg Pauwen · ‎01-11-2021

Hello,

--> switch is running 16.09.05

I checked the compatibility matrix (linked below), it says that the QSFP-40/100-SRBD requires IOS XE 16.12.1 at a minimum, maybe that is the problem.

https://tmgmatrix.cisco.com/?si=C9500-48Y4C

View solution in original post

balaji.bandi · ‎01-11-2021

Try -

no errdisable detect cause gbic-invalid

Also post show interface hun 1/0/49 and 1/0/50

what is the other side connected ?

check this thread also may help you :

https://community.cisco.com/t5/switching/issue-with-9500-32c-and-using-cvr-qsfp-sfp10g/td-p/3837856

BB

***** Rate All Helpful Responses *****

How to Ask The Cisco Community for Help

andy!doesnt!like!uucp · ‎01-11-2021

hi Balaji

on the opposite side is the same HW/SW with exactly the same problem. also i have all errdisable cause detect * disabled:

service unsupported-transceiver
no errdisable detect cause gbic-invalid
no errdisable detect cause sfp-config-mismatch
Switch#sho int hu1/0/49
HundredGigE1/0/49 is down, line protocol is down (err-disabled)
Hardware is Hundred Gigabit Ethernet, address is XXXX.YYYY.ZZZZ (bia XXXX.YYYY.ZZZZ)
MTU 1500 bytes, BW 100000000 Kbit/sec, DLY 10 usec,
reliability 255/255, txload 1/255, rxload 1/255
Encapsulation ARPA, loopback not set
Keepalive set (10 sec)
Full-duplex, 1000Mb/s, link type is auto, media type is unknown
input flow-control is on, output flow-control is off
ARP type: ARPA, ARP Timeout 04:00:00
Last input never, output never, output hang never
Last clearing of "show interface" counters 00:01:17
Input queue: 0/375/0/0 (size/max/drops/flushes); Total output drops: 0
Queueing strategy: fifo
Output queue: 0/40 (size/max)
5 minute input rate 0 bits/sec, 0 packets/sec
5 minute output rate 0 bits/sec, 0 packets/sec
0 packets input, 0 bytes, 0 no buffer
Received 0 broadcasts (0 IP multicasts)
0 runts, 0 giants, 0 throttles
0 input errors, 0 CRC, 0 frame, 0 overrun, 0 ignored
0 watchdog, 0 multicast, 0 pause input
0 input packets with dribble condition detected
0 packets output, 0 bytes, 0 underruns
0 output errors, 0 collisions, 2 interface resets
0 unknown protocol drops
0 babbles, 0 late collision, 0 deferred
0 lost carrier, 0 no carrier, 0 pause output
0 output buffer failures, 0 output buffers swapped out

balaji.bandi · ‎01-11-2021

Not sure this solve the issue.

I follow below steps :

1. remove the SFP and default the port

2. if the port is 10GB SFP - make the port with speed 10GB config

3. insert the SFP, see if that works. - this should do both the sides.

Still issue - check the compatability matrix - this is more of hardware issue - so repalce with correct supported vendor SFP

Full-duplex, 1000Mb/s, link type is auto, media type is unknown

Another important thing is last 4 ports of uplink is 40/100GB only - are you trying 10GB SFP may not work as per i know.

you can try any other ports 1-48 and see if that works ?

BB

***** Rate All Helpful Responses *****

How to Ask The Cisco Community for Help

andy!doesnt!like!uucp · ‎01-11-2021

Hi Balaji,

as i noticed we r using below QSFPs (which r obviously only 40/100Gbps - as taken from "show inventory"):

PID: QSFP-40/100-SRBD , VID: V02 , SN: FTF2428N73G

& we r using them exclusively in the Hu1/0/49-52 ports (which r 40/100Gbps compatible only). So there shouldnt be any mismatch between QSFPs & slots they r in.

i'm frustrated...