Solved: Updating IOS on Catalyst 9200L

chiseledst · ‎10-19-2023

Can someone tell me the commands to use to update the firmware on my 9200L? I am copying from a USB but I think I used the wrong commands.

It was stuck on a boot loop, I've taken the switch out of boot loop with:

SWITCH_IGNORE_STARTUP_CFG=1

boot flash:packages.conf

Then,

SWITCH_IGNORE_STARTUP_CFG=0

boot flash:packages.conf

But now when I am using

copy usbflash0-1: bootflash: cat9k_lite_iosxe.17.09.04.SPA.bin

The new .bin file does not show in dir. When I use dir flash:*.bin, it says no file type found. I think I am copying it wrong or something was done incorrectly before.

When I am copying, this is what I'm doing
Switch#copy usbflash0-2:/cat9k_lite_iosxe.17.09.04.SPA.bin flash:
Destination filename [cat9k_lite_iosxe.17.09.04.SPA.bin]? y
%Warning:There is a file already existing with this name
Do you want to over write? [confirm]y

But it does not work. I can't install it afterwards, and it says .bin files do not exist.

Switch#dir flash.*.bin
Directory of flash:/flash.*.bin

No such file

1956839424 bytes total (786567168 bytes free)
Switch#

chiseledst · ‎10-20-2023

I fixed it. Thanks for your help. The emergency install command and auto-upgrade did not work. However, I was able to boot the flash from ROMMON. The first try it did not work so I removed the stacking module, and unprovisioned the other switch in the CLI. Then I went back into ROMMON and did "boot usbflash0:cat9k_lite_iosxe.17.09.04.SPA.bin". After this, when the switch boots back up, I used "install remove inactive" to remove the old IOS. Then I used "install add file usbflash0:cat9k_lite_iosxe.17.09.04.SPA.bin activate commit" which installs the new firmware successfully. When I connected the stack afterwards, there was a firmware mismatch and "show switch" showed V-mismatch so I basically had to re-do the same process on the other switch. Once both switches were on the firmware from USB, I connected the stacking module and renumbered and changed priority of the switches so everything was back to what I needed it to be.

I definitely did something to get it stuck on the boot from flash loop. So if anyone reading this and is having the same problem, try what I did.

View solution in original post

Dustin Anderson · ‎10-19-2023

what install command do you use? Also on your dir, use a : after flash, your example is a . and would not work.

dir flash:*.bin

I show the 9200 is the same as a 9300, so install command is this:

install add file flash:cat9k_lite_iosxe.17.09.04.SPA.bin activate commit

chiseledst · ‎10-19-2023

I am using "install add" but it fails

Switch#$ file flash:cat9k_lite_iosxe.17.09.04.SPA.bin activate commit
install_add_activate_commit: START Thu Oct 19 20:18:38 UTC 2023
<5>%INSTALL-5-INSTALL_START_INFO: R0/0: install_engine: Started install one-shot flash:cat9k_lite_iosxe.17.09.04.SPA.bin
FAILED: install_add_activate_commit : flash:cat9k_lite_iosxe.17.09.04.SPA.bin is not valid file or cannot be handled by install CLI.
<3>%INSTALL-3-OPERATION_ERROR_MESSAGE: R0/0: install_engine: Failed to install_add_activate_commit package flash:cat9k_lite_iosxe.17.09.04.SPA.bin, Error: install_add_activate_commit : flash:cat9k_lite_iosxe.17.09.04.SPA.bin is not valid file or cannot be handled by install CLI.
Switch#

I think im not copying it over correctly.

Dustin Anderson · ‎10-19-2023

I know on a 9300 the USB is usbflash0, this is the command I use, you can do a dir ? to see what the USB is named.

copy usbflash0:cat9k_iosxe.17.09.03.SPA.bin flash:

Another is if the flash is full and can't take the new file, can try the cleanup command:

install remove inactive

chiseledst · ‎10-19-2023

USB is this
Switch#show usb?
usb-devices usbflash0-2:

I am trying install remove inactive but after copying, when i do dir, i don't see the new package, it is still the old package and this is after I install remove inactive...going to try again.

chiseledst · ‎10-19-2023

CCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCC
470661439 bytes copied in 32.296 secs (14573366 bytes/sec)

Switch#dir flash:cat9k_lite_iosxe.17.09.04.SPA.bin
%Error opening flash:/cat9k_lite_iosxe.17.09.04.SPA.bin (No such file or directory)
Switch#

This is what I get after copying

Dustin Anderson · ‎10-19-2023

I think that may be showing the USB can take 0-2, or up to 3 devices? do dir ? with the USB in and see what it shows in the list.

I don't show a drive as there isn't one installed, but this is what I'm talking about.

Test#show usb?
usb-devices

Test#dir ?
/all List all files
/recursive List files recursively
all-filesystems List files on all filesystems
bootflash: Directory or file name
cns: Directory or file name
crashinfo: Directory or file name
flash: Directory or file name
null: Directory or file name
nvram: Directory or file name
system: Directory or file name
tar: Directory or file name
tmpsys: Directory or file name
webui: Directory or file name
| Output modifiers
<cr> <cr>

chiseledst · ‎10-19-2023

This is what i get

Switch#show usb?
usb-devices usbflash0-2:

Switch#dir ?
/all List all files
/recursive List files recursively
all-filesystems List files on all filesystems
bootflash: Directory or file name
cns: Directory or file name
crashinfo-1: Directory or file name
crashinfo-2: Directory or file name
crashinfo: Directory or file name
flash-1: Directory or file name
flash-2: Directory or file name
flash: Directory or file name
null: Directory or file name
nvram: Directory or file name
revrcsf: Directory or file name
stby-crashinfo: Directory or file name
stby-flash: Directory or file name
stby-nvram: Directory or file name
stby-rcsf: Directory or file name
stby-usbflash0: Directory or file name
system: Directory or file name
tar: Directory or file name
tmpsys: Directory or file name
usbflash0-2: Directory or file name
webui: Directory or file name
| Output modifiers
<cr> <cr>

Switch#dir

Dustin Anderson · ‎10-19-2023

if you can show dir flash: and dir usbflash0-2: just to verify the filename still exists.

Only other thing I can think of is can you reboot the switch? It's seeming like the flash is locked or something where the copy is failing for some reason.

chiseledst · ‎10-19-2023

it exists, im trying on the other switch (it's a stack)

Switch#dir usbflash0:
Directory of usbflash0:/

288 drwx 8192 Oct 18 2023 14:09:00 +00:00 System Volume Information
289 -rwx 470661439 Oct 18 2023 13:59:32 +00:00 cat9k_lite_iosxe.17.09.04.SPA.bin

15507390464 bytes total (15036694528 bytes free)
Switch#

I also copied and did dir flash:*.bin but it says No such file exists......

why is this so difficult to update the ios

Dustin Anderson · ‎10-19-2023

try the copy to flash-1: or flash-2:

This calls out switch 1/2 and Flash: is just the active managing switch.

And no, it's not normally this complicated, we just did 122 stacks on Saturday with just the 2 commands. Other than transfering from FTP vs USB.

This is what we did on all 9300 stacks.

copy usbflash0:cat9k_iosxe.17.09.03.SPA.bin flash:
install add file flash:cat9k_iosxe.17.09.03.SPA.bin activate commit
install remove inactive

chiseledst · ‎10-19-2023

doesn't work, it has to be usbflash0-1:

like it copies....but that's it.

Dustin Anderson · ‎10-19-2023

well, says it copies, but you don't see on the flash. Seems odd definately.

chiseledst · ‎10-19-2023

Do you know how I can i reset to factory default? When i reboot the switch, it gets stuck in boot loop trying to boot the flash and I need to take it into ROMMON mode.

Leo Laohoo · ‎10-19-2023

Is the switch in a stack?
If it is in a stack, what is the firmware of the switch stack master?