Wap 561

[ElsaPereira]

I have an installation of several access point wap561. I had to split the network in 2 clusters because of the amount of access points so I have a cluster in the groundfloor and ote in the basement. Both with the same configurations.

I have created a 5Ghz network first and then I found that this client will bring some equipment that only supports 2.4Ghz so I created a new network for 2.4Ghz.

Now if go around the house i see that the siganl that comes from the access points is only 15 to 20 Mbps and nothing more.

If i test the router and the switch both give me 100Mbps.

Can it be from the clusters? It is the first time i am using it.

Thanks 

[Georg Pauwen]

Hello,

with wireless, there can be multiple reasons for slow speeds. First of all, I would check if your WAPs are running the latest firmware, release 1.2.1.7 in your case.

Also, try to configure different channels for the 2.4 and the 5Ghz networks.

Attached a basic configuration guide, check if your settings are similar, or if you might have missed something...

https://www.cisco.com/c/en/us/support/docs/smb/wireless/cisco-small-business-500-series-wireless-access-points/smb4252-configure-wireless-radio-settings-on-the-wap551-or-wap561-ac.html

[ElsaPereira]

Hello,

The firmware is the latest and I have checked all .

The only thing i had to do different from  normal is the 2.4 Ghz and the 5 GHz networks have the same SSID and the same passwod.

But even before I done that the speed was week. I was having problems with downloads to equipments (all too slow) before that.

Any idea...

[Glenn Martin]

I don't believe the SSID has anythin g to do with it. 

Question: If you can test by taking the 2.4Ghz out (uncluster) and make them separate networks (for test purpose only) does your speed increase? Also, are all the WAPs 561's?? 

[ElsaPereira]

Well, it seams a SSID problem.

When i make 2 separate networks, the 2.4G gives speeds of 30~20 Mbps and the 5G gives 90Mbps.

If i put both with the same SSID all decreases to 30~20 Mbps.

Also that happens mostly in apple devices as my computer is always fine (Toshiba with windows 10).

The problem now is that this client has a mix of devices in his house and needs the 2.4G working. In the beginning I had separate SSIDs but he complained and only wants one network.

Any idea?

Thanks