11-30-2014 09:51 PM - edited 03-07-2019 09:43 PM
Hi
Please help me,
I install a WIC-4ESW card in Cisco Router 1760 then I got the following error messages:
*Mar 1 00:00:09.247: %ESWMOD-3-NOT_RESPONDING: Ethernet Switch Module is not responding
*Mar 1 00:00:09.247: %ESWMOD-3-INITFAILURE: Initialization failure - device initialization error
I was request RMA with vendor, but the replacement has same issue with above error messages,
I tried change IOS, but It is output same error messages, but I install WIC-1T into the same slot, it is correctly detected.
If you had similar experience, please help me. Thanks!
Solved! Go to Solution.
12-11-2014 07:16 PM
so sorry to hear that.
Yes indeed then its a slot problem on your router.
11-30-2014 10:24 PM
Based on the error msgs:
*Mar 1 00:00:09.247: %ESWMOD-3-INITFAILURE: Initialization failure - device initialization error *Mar 1 00:00:09.251: %ESWMOD-3-NOT_RESPONDING: Ethernet Switch Module is not responding *Mar 1 00:00:09.251: %ESWMOD-3-NOT_RESPONDING: Ethernet Switch Module is not responding *Mar 1 00:00:09.251: %ESWMOD-3-INITFAILURE: Initialization failure - Switch driver setup error *Mar 1 00:00:15.313: %LINK-3-UPDOWN: Interface Ethernet0/0, changed state to up
It indicates the hardware issue. Could you please check with other good module?
HTH
11-30-2014 11:11 PM
Dear InayathUlla Sharieff,
Thank you for your response.
I have RMA the WIC-4ESW and vendor return a good unit for me,
then I installed the replacement into the same slot, but It has same problem.
I also installed a WIC-1T into same slot, but It can work well.
Now, I am searching other Router for test it....
12-01-2014 01:17 AM
Yung,
Based on the below logs I still doest have much trust on this card.
*Mar 1 00:00:09.247: %ESWMOD-3-INITFAILURE: Initialization failure - device initialization error *Mar 1 00:00:09.251: %ESWMOD-3-NOT_RESPONDING: Ethernet Switch Module is not responding *Mar 1 00:00:09.251: %ESWMOD-3-NOT_RESPONDING: Ethernet Switch Module is not responding *Mar 1 00:00:09.251: %ESWMOD-3-INITFAILURE: Initialization failure - Switch driver setup error
Here is what I can suggest:
If you have another same device then try to insert this module on that device and check if the module comes up ? This would prove you that the module is good if it doesnt come up then you need to think that the module is DOA.
HTH
12-01-2014 08:32 AM
What version of code are you running ?
12-03-2014 07:22 PM
Dear glen.grant,
I used following IOS
12.3.4 XK4 adv-securityk9
12.3.7 XR7 adv-securityk9
12.3.11 YZ2 adv-securityk9
12.4.23b adv-securityk9
12.3.4 XG5 entbase
12.4.25d adv-securityk9
all version of code has same issue.
12-03-2014 09:43 PM
As suggested could you please try another module?
12-03-2014 09:58 PM
Dear InayathUlla Sharieff,
I don't found other 17xx series Router in my company for test.
I will borrow a good WIC-4ESW module from my vendor and I will update the test result late.
12-11-2014 07:10 PM
unfortunately... I borrow another WIC-4ESW from our vendor but Router still shows error messages.
I am suspecting my Router 1760 has some trouble... (tears)
12-11-2014 07:16 PM
so sorry to hear that.
Yes indeed then its a slot problem on your router.
12-31-2014 02:44 AM
Dear InayathUlla Sharieff,
I can use WIC-4ESW after change a 1760 Router from vendor,
The older 1760 looks like slot problem.
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