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WS-X45-SUP6L-E issue

Muthukumar P
Level 1
Level 1


Hi,

I have installed the Cisco 4506E with WS-X45-SUP6L-E and WS-X4648-RJ45V+E module.

the IOS is (default) cat4500e-ipbase-mz.122-52.XO.bin now the status LED is in orange (as if some boot process is going or some tests are going),In fact the recommanded minimun IOS is cat4500e-ipbasek9-mz.122-53.SG1.bin,I have tried with many higer IOS versions.Still the status LED is in Orange only,I am not able to link thw other access switches to this ......

Then I tried with the following config-reg values like 0x2101 an d0x2102.

When I change to 0x2102 after the reload command it goes to ROMMON mode.If I change to 0x2101 then after reload command it boots normally but in either case the STATUS LED of teh SUP module is in Orange only not turning to Green.The LED status of the other module is in Green.

Many time I have resetted teh switch by switching OFF the switch and also through the RESET button.I have removed teh module and re-installed also.

Can any one help me to resolve this issue.?

Regards,

Steve

1 Accepted Solution

Accepted Solutions

vaib7av.shirkul
Level 1
Level 1

Hi,

Can you send below output,

show inventory

show module

sh interfaces status err-disabled

sh hw-module module port-group

sh interfaces  transceiver module 1

Regards,

Vaibhav

View solution in original post

5 Replies 5

vaib7av.shirkul
Level 1
Level 1

Hi,

Can you send below output,

show inventory

show module

sh interfaces status err-disabled

sh hw-module module port-group

sh interfaces  transceiver module 1

Regards,

Vaibhav

Hi Mr.Vaibah,

Thanks for your response.

The following details what you asked.

CORESW#sh inventory

NAME: "Switch System", DESCR: "Cisco Systems, Inc. WS-C4506-E 6 slot switch "

PID: WS-C4506-E , VID: V02 , SN: FOX1433G67K

NAME: "Linecard(slot 1)", DESCR: "Supervisor 6L-E 10GE (X2), 1000BaseX (SFP)with 2 10GE X2 ports"

PID: WS-X45-SUP6L-E , VID: V03 , SN: JAE14270GYC

NAME: "Linecard(slot 2)", DESCR: "1000BaseX (SFP) with 48 SFP ports"

PID: WS-X4448-GB-SFP , VID: V05 , SN: JAE14150A4M

NAME: "GigabitEthernet2/1", DESCR: "1000BaseSX"

PID: Unspecified , VID: , SN: FNS12100PSM

NAME: "GigabitEthernet2/2", DESCR: "1000BaseSX"

PID: Unspecified , VID: , SN: FNS12100F0Y

NAME: "GigabitEthernet2/3", DESCR: "1000BaseSX"

PID: Unspecified , VID: , SN: FNS14280530

NAME: "GigabitEthernet2/4", DESCR: "1000BaseSX"

PID: Unspecified , VID: , SN: AGM1419125Z

NAME: "GigabitEthernet2/15", DESCR: "1000BaseSX"

PID: Unspecified , VID: , SN: AGM141910D8

NAME: "GigabitEthernet2/16", DESCR: "1000BaseSX"

PID: Unspecified , VID: , SN: AGM141819H5

NAME: "GigabitEthernet2/17", DESCR: "1000BaseSX"

PID: Unspecified , VID: , SN: FNS1428168B

NAME: "GigabitEthernet2/18", DESCR: "1000BaseSX"

PID: Unspecified , VID: , SN: FNS142815N8

NAME: "Linecard(slot 3)", DESCR: "10/100/1000BaseT (RJ45)+V E Series with 48 10/100/1000 baseT Premium PoE ports (Cisco/IEE"

PID: WS-X4648-RJ45V+E , VID: V05 , SN: JAE14420GV5

NAME: "Fan", DESCR: "FanTray"

PID: WS-X4596-E , VID: V03 , SN: FOX1432GG0R

NAME: "Power Supply 1", DESCR: "Power Supply ( AC 2800W )"

PID: PWR-C45-2800ACV , VID: V05 , SN: SNI1417A3K8

NAME: "Power Supply 2", DESCR: "Power Supply ( AC 2800W )"

PID: PWR-C45-2800ACV , VID: V05 , SN: SNI1417A3RM

 

CORESW#sh inventory                               mod

Chassis Type : WS-C4506-E

Power consumed by backplane : 0 Watts

Mod Ports Card Type Model Serial No.

---+-----+--------------------------------------+------------------+-----------

1 6 Sup 6L-E 10GE (X2), 1000BaseX (SFP) WS-X45-SUP6L-E JAE14270GYC

2 48 1000BaseX SFP WS-X4448-GB-SFP JAE14150A4M

3 48 10/100/1000BaseT Premium POE E Series WS-X4648-RJ45V+E JAE14420GV5

M MAC addresses Hw Fw Sw Status

--+--------------------------------+---+------------+----------------+---------

1 f866.f2b0.74c0 to f866.f2b0.74c5 1.3 12.2(44r)SG5 12.2(52)XO Ok

2 68ef.bda9.ab50 to 68ef.bda9.ab7f 1.3 Ok

3 588d.09e1.3200 to 588d.09e1.322f 2.0 Ok

System Failures:

----------------

Power Supply: bad/off (see 'show power')

CORESW#sh inter

CORESW#sh interfaces status err-disabled

CORESW#sh hw-mo

CORESW#sh hw-module mo

CORESW#sh hw-module module po

CORESW#sh hw-module module port-group ?

<0-0> port-group number

| Output modifiers

CORESW#sh hw-module module port-group

Module Port-group Active Inactive

-------------------------------------------------------------

1 1 Te1/1 Gi1/3-4

1 2 Te1/2 Gi1/5-6

2 COMMAND NOT SUPPORTED

3 COMMAND NOT SUPPORTED

4 COMMAND NOT SUPPORTED

5 COMMAND NOT SUPPORTED

6 COMMAND NOT SUPPORTED

CORESW#sh inte

CORESW#sh interfaces tra

CORESW#sh interfaces transceiver mod

CORESW#sh interfaces transceiver module q   1

CORESW#

Regards,

Steve

Hi,

Try below commands to check the errors in chassis,

I tried the below commands on chassis, I got following output,

Hope you will get same,

SW#sh diagnostic result module all detail

Current bootup diagnostic level: minimal

module 1:   SerialNo : JAE15340f3E

  Overall Diagnostic Result for module 1 : PASS

  Diagnostic level at card bootup: minimal

  Test results: (. = Pass, F = Fail, U = Untested)

  ___________________________________________________________________________

    1) supervisor-bootup ---------------> .

          Error code ------------------> 0 (DIAG_SUCCESS)

          Total run count -------------> 1

          Last test testing type ------> n/a

          Last test execution time ----> Jan 03 2012 05:22:43

          First test failure time -----> n/a

          Last test failure time ------> n/a

          Last test pass time ---------> Jan 03 2012 05:22:43

          Total failure count ---------> 0

          Consecutive failure count ---> 0

Power-On-Self-Test Results for ACTIVE Supervisor

prod: WS-X45-SUP6L-E part: 73-13067-03 serial: JAE15340f3E

Power-on-self-test for Module 1: WS-X45-SUP6L-E

CPU Subsystem Tests ...

seeprom: Pass

Traffic: L3 Looopback ...

Test Results: Pass

Traffic: L2 Loopback ...

Test Results: Pass

Switching Subsystem Memory ...

Packet Memory Test Results: Pass

Module 1 Passed

  ___________________________________________________________________________

    2) linecard-online-diag ------------> .

          Error code ------------------> 0 (DIAG_SUCCESS)

          Total run count -------------> 1

          Last test testing type ------> n/a

          Last test execution time ----> Jan 03 2012 05:22:43

          First test failure time -----> n/a

          Last test failure time ------> n/a

          Last test pass time ---------> Jan 03 2012 05:22:43

          Total failure count ---------> 0

          Consecutive failure count ---> 0

Slot Ports Card Type                              Diag Status      Diag Details

---- ----- -------------------------------------- ---------------- ------------

1     6   Sup 6L-E 10GE (X2), 1000BaseX (SFP)    Skipped          Packet memory

Detailed Status

---------------

. = Pass              U = Unknown

L = Loopback failure  S = Stub failure

P = Port failure

E = SEEPROM failure   G = GBIC integrity check failure

Ports 1   2   3   4   5   6

      .   .   .   .   .   .

  ___________________________________________________________________________

module 2:   SerialNo : JAE1348P8R2

  Overall Diagnostic Result for module 2 : PASS

  Diagnostic level at card bootup: minimal

  Test results: (. = Pass, F = Fail, U = Untested)

  ___________________________________________________________________________

    1) linecard-online-diag ------------> .

          Error code ------------------> 0 (DIAG_SUCCESS)

          Total run count -------------> 1

          Last test testing type ------> n/a

          Last test execution time ----> Jan 03 2012 05:22:43

          First test failure time -----> n/a

          Last test failure time ------> n/a

          Last test pass time ---------> Jan 03 2012 05:22:43

          Total failure count ---------> 0

          Consecutive failure count ---> 0

Slot Ports Card Type                              Diag Status      Diag Details

---- ----- -------------------------------------- ---------------- ------------

2    18   10GE (X2), 1000BaseX (SFP)             Passed           None

Detailed Status

---------------

. = Pass              U = Unknown

L = Loopback failure  S = Stub failure

P = Port failure

E = SEEPROM failure   G = GBIC integrity check failure

Ports 1   2   3   4   5   6   7   8   9   10  11  12  13  14  15  16

      .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .

Ports 17  18

      .   .

  ___________________________________________________________________________

module 3:   SerialNo : JAE153134EB

  Overall Diagnostic Result for module 3 : PASS

  Diagnostic level at card bootup: minimal

  Test results: (. = Pass, F = Fail, U = Untested)

  ___________________________________________________________________________

    1) linecard-online-diag ------------> .

          Error code ------------------> 0 (DIAG_SUCCESS)

          Total run count -------------> 1

          Last test testing type ------> n/a

          Last test execution time ----> Jan 03 2012 05:22:43

          First test failure time -----> n/a

          Last test failure time ------> n/a

          Last test pass time ---------> Jan 03 2012 05:22:43

          Total failure count ---------> 0

          Consecutive failure count ---> 0

Slot Ports Card Type                              Diag Status      Diag Details

---- ----- -------------------------------------- ---------------- ------------

3    18   10GE (X2), 1000BaseX (SFP)             Passed           None

Detailed Status

---------------

. = Pass              U = Unknown

L = Loopback failure  S = Stub failure

P = Port failure

E = SEEPROM failure   G = GBIC integrity check failure

Ports 1   2   3   4   5   6   7   8   9   10  11  12  13  14  15  16

      .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .

Ports 17  18

      .   .

  ___________________________________________________________________________

SW#sh diagnostic events module all

Diagnostic events (storage for 500 events, 0 events recorded)

Number of events matching above criteria = 0

No diagnostic log entry exists.

hope this wl help you.

Regards,

Vaibhav

jinglei yan
Level 1
Level 1

hi , I  have the same problem now . how you solve it about the x4648-rj45 with orange  , can you tell me , thank you very much .

Can you post the outputs of ;

show ver

show module

show diagnostic result module all

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