09-24-2018 03:35 PM - edited 03-08-2019 04:14 PM
Hello.
We have experiencing an issue with one catalyst S-C6513.
The issue is that the customer is using 2 cards WS-X6148E-GE-45AT.
Most of the time the switch puts the modules on but sometimes those modules are shown off (not supported).
Mod MAC addresses Hw Fw Sw Status
--- ---------------------------------- ------ ------------ ------------ -------
1 a493.4c86.06e0 to a493.4c86.070f 1.3 Unknown 12.2(33)SXI2 PwrDown
3 e4d3.f1a1.fb20 to e4d3.f1a1.fb4f 4.2 8.4(1) 12.2(33)SXI2 Ok
4 1cdf.0f47.a320 to 1cdf.0f47.a34f 4.3 8.4(1) 12.2(33)SXI2 Ok
5 5475.d06b.5dc0 to 5475.d06b.5def 4.1 8.4(1) 12.2(33)SXI2 Ok
6 5475.d054.5470 to 5475.d054.549f 4.1 8.4(1) 12.2(33)SXI2 Ok
8 0024.14e4.f018 to 0024.14e4.f01f 3.2 8.5(4) 12.2(33)SXI2 Ok
12 6c20.5600.1560 to 6c20.5600.158f 1.4 Unknown 12.2(33)SXI2 PwrDown
When it happened, We tryied to put the cards on manually but that action does not work.
We are able to put them on, changing the IOS, but randomly it failed again.
I am wondering if there are something bad with the model of the cards.
We are using the following:
Supervisor Engine 720 10GE (Active) VS-S720-10G
We have tested with the folowing operating system with the same result:
s72033-ipservicesk9_wan-mz.122-33.SXI2a.bin
s72033-ipservicesk9_wan-mz.122-33.SXI10.bin
s72033-ipservicesk9_wan-mz.122-33.SXI14.bin
Has anybody experienced the same issue?
Regards
09-24-2018 03:49 PM
09-25-2018 09:47 AM
Hello Leo.
Thank you for your help and time.
Here is the information (since I am not able to get Access to the device right now, I took these information from the last show tech support I took.):
------------------ show module ------------------
Mod Ports Card Type Model Serial No.
--- ----- -------------------------------------- ------------------ -----------
1 48 48 port 10/100/1000 IEEE 802.3AT WS-X6148E-GE-45AT SAL1627FYM0
3 48 48-port 10/100/1000 RJ45 EtherModule WS-X6148A-GE-45AF SAL1645RR8N
4 48 48-port 10/100/1000 RJ45 EtherModule WS-X6148A-GE-45AF SAL1436T582
5 48 48-port 10/100/1000 RJ45 EtherModule WS-X6148A-GE-45AF SAL1415FE56
6 48 48-port 10/100/1000 RJ45 EtherModule WS-X6148A-GE-45AF SAL1415FG6V
8 5 Supervisor Engine 720 10GE (Active) VS-S720-10G SAL1420J4VC
12 48 48 port 10/100/1000 IEEE 802.3AT WS-X6148E-GE-45AT SAL1641P64A
Mod MAC addresses Hw Fw Sw Status
--- ---------------------------------- ------ ------------ ------------ -------
1 a493.4c86.06e0 to a493.4c86.070f 1.3 Unknown 12.2(33)SXI2 PwrDown
3 e4d3.f1a1.fb20 to e4d3.f1a1.fb4f 4.2 8.4(1) 12.2(33)SXI2 Ok
4 1cdf.0f47.a320 to 1cdf.0f47.a34f 4.3 8.4(1) 12.2(33)SXI2 Ok
5 5475.d06b.5dc0 to 5475.d06b.5def 4.1 8.4(1) 12.2(33)SXI2 Ok
6 5475.d054.5470 to 5475.d054.549f 4.1 8.4(1) 12.2(33)SXI2 Ok
8 0024.14e4.f018 to 0024.14e4.f01f 3.2 8.5(4) 12.2(33)SXI2 Ok
12 6c20.5600.1560 to 6c20.5600.158f 1.4 Unknown 12.2(33)SXI2 PwrDown
Mod Sub-Module Model Serial Hw Status
---- --------------------------- ------------------ ----------- ------- -------
3 IEEE Voice Daughter Card WS-F6K-48-AF SAL1645RQTU 2.5 Ok
4 IEEE Voice Daughter Card WS-F6K-48-AF SAL1436SZYV 2.7 Ok
5 IEEE Voice Daughter Card WS-F6K-48-AF SAL1415FAFR 2.5 Ok
6 IEEE Voice Daughter Card WS-F6K-48-AF SAL1415FE00 2.5 Ok
8 Policy Feature Card 3 VS-F6K-PFC3C SAL1425L146 1.1 Ok
8 MSFC3 Daughterboard VS-F6K-MSFC3 SAL1421J7RZ 5.0 Ok
Mod Online Diag Status
---- -------------------
1 Not Applicable
3 Pass
4 Pass
5 Pass
6 Pass
8 Pass
12 Not Applicable
09-25-2018 03:43 PM
@Gilberto Marcos wrote:
power-supply 1 power-input: AC low
power-supply 1 power-output-mode: low
If I remembered correctly, the 6K power supplies have two (2) power input "slots", are both power supplies only supplied with just one?
09-26-2018 09:40 AM
Yes we are using just one because in our lab we don´t have enough power outlet. But I have change the power supply configuration to work together and we got the same result.
We are planning to install this chasis back to the customer site the next week and we are a Little concern because of this issue.
And When I change the operating system (boot with another one) the cards are put online and Works fine. The issue happens again randomly when we boot the box or when we change the card to another slot.
Regards.
09-26-2018 02:45 PM
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide