08-07-2014 09:58 AM - edited 03-18-2019 03:15 AM
hi,
i would like to know if there is any feature in tms that can auto dial into the conference? for example, if someone schedule the conference in tms, can the endpoints make call to the destination automatically?
also, does tms support all polycom endpoints?
thanks.
08-07-2014 10:14 AM
TMS will auto dial when "Automatic Connect" type is selected on the booking page when creating the conference. At least one system that will host the conference must be added and managed by TMS, be it an MCU, TelePresence Server, or endpoint.
Can you tell us a bit more of how your scheduling your conferences in TMS, and what devices you're trying to schedule with?
TMS does support some Polycom systems, but I don't recall what all they are though. I believe HDX Series is supported, Group Series is not.
08-19-2014 07:49 AM
Hello
Following are the option for end points connection
Type | How the conference will connect:
|
08-19-2014 08:15 PM
As Patrick has said, yes, TMS can be set to automatically connect (and disconnect) the endpoints - this is one of the key uses of the TMS scheduling.
As for support for Polycom devices - that all depends on the TMS version - the newer versions (TMS 14.2 onwards) have dropped support for some of the older Polycom Devices (Polycom Viewstation 1st and 2nd Gen, Polycom iPower and Polycom ViaVideo) - see the TMS Release Notes (Page 24).
The VSX and HDX series are still supported (we have both as part of our current environment).
The newer Group Series, as mentioned by Patrick, are not supported (although can be configured as a "Room") - See https://supportforums.cisco.com/discussion/12078226/tms-version-1431-and-polycom-group-series-700 - or you can ask Polycom to add support for TMS to their endpoint software ;)
Wayne
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08-22-2014 09:15 PM
"Group Series is not"
True, however, these can be added as "Rooms", so you will at least be able to schedule calls to these, but not from.
/jens
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