TelePresence and Video Infrastructure

CMS 2.4.2 introduces WebRTC compatibility with Microsoft Edge.  I've upgraded a CMS to this version and it seems to work OK joining on-network, but I can't get it to work via Expressway - when I try and join a meeting, the Windows PC goes black for f...

Hi, Is below load Balancer supported for TMS and TMSXE redundancy setup? https://docs.citrix.com/en-us/citrix-hardware-platforms/sdx/hardware-platforms/ns-hardware-14020-14030-14040-14060-14080-14100-ref.html   

Hi all, was someone able to get TMS Provisioning Extension running with OpenJDK?Or does someone know about plans to provide support for OpenJDK? Paul

Hi, I'm facing a little issue when I've tried to edit Email Template in TMS 15.7 I would like to pickup the <VAL:NUMERIC_ID> out of <SECTION:VIDEO_ADDRESS> </SECTION:VIDEO_ADDRESS>. I tried to use only the <FOREACH:VIDEO_ADDRESS></FOREACH:VIDEO_ADDRE...

Hello,I have a customer asking if they can get the audio dial-in hyperlink on the confirmation email.The meeting scheduler will forward the details to the invitees which then would be able to join by their mobile (iPhone or Android) by simply clickin...

Hi all,  We have an upcoming system migration from VCS-C/E Gen 1 appliance to the latest Expressway-C/E VM version.  Is it possible to back up the old configuration of a VCS and restore it to Expressway version?  If so, what version numbers do each m...

Hello Everyone, I'm facing a problem with my TCS v5.3. Every time that I start the server (physical) ou try to restart the "TCS Content Engine" service, I receive the error message: "Error: Verifying serial number, No hardware id - Verification faile...

Hello experts,I am trying to read the SX20 logs to find out registration- deregistration events of this device.I tried to locate keyword "deleting interface" but unable to findIs there anything other keyword I must search for?  Kindly suggest.Device ...

Hello Support Team,Im Using six VXTactical Systems.I have done a SW Upgrade from TC 6.1.2 to TC 6.2CTS-TACT-K9 with inegrated SX20 CodecFour from this systems works fine.two ohter systems didndt show a picture in the self view since the upgrade.When ...