To answer both of you, the issue is now one of whether it is a unit worth keeping. It works fine. And has worked fine on every occasion we needed it. The outbound calls we made to other IP's belonging to the people we had meetings with, 9 out of 10 ties we let them call us as we don't have but one unit and the people calling may be going through various gatekeepers etc. Some were Polycom units, Some Tandberg etc. The worst problem we ever had was with a Polycom Audio Codec and they changed their end.
I have made numerous test calls to a lot of tests sites today and seen perfect pictures of empty rooms and hallways . Unfortunately, only one site offered a callback and when I did not get one I had no idea if that is a problem or not. But I cannot wait for an important VC to come up and then find out that we are set up in a dial-out only arrangement and it may happen that the client cannot accept incoming unless we pre-authorize through a gatekeeper . (This has happened before).
So we usually let them call us via static IP. Unfortunately, that is now the one thing I cannot verify is working. I don't know anyone I can just call up and ask them to call me back to see what kind of error they get or if they actually get through. That one callback site Iused could be a problem itself for all I know.
>>>Craig<< Re: The Cisco Jabber. That was an accidental discovery that I was delighted to find. Only to have my hopes dashed by being told the 3000MXP is slmost EOL. I would have to purchase another service agreement just to ASK a tech if it would work on there (Or so I was told). We don't use the unit enough to justify that especially if we are about to be so far behind the times that the money would be better spent on newer hardware. I liked what I read about the Jabber and I have been telling the owners for almost a year that I could see "the writing on the wall".
Why would anyone want to go to all the trouble to schedule a conference in a tiny meeting room and then rush to get there when they could just join the session with their iPads or Laptop? I loaded the Windows client software for Jabber on my laptop but never was able to get a connection to the Tandberg even though it tested out fine on my laptop.
Both the laptop and the Tandberg were inside the Office 10.0.xxx.xxx network. I did try DMZ on the outside connects but my problem is finding a real person to talk to . So it is a 5 year old $26,000 LCD Screen right now (Just Kidding) But the price and age are correct. I would love to be able to flash the firmware to enable it to work with Jabber if that was possible. But when I called tech, they could not even find the unit by serial number ( I don't have it with me now but I can post it tomorrow) .
Many thanks to you both for replying. The only real change was the IP address and the move from T1 to Cable for Internet. My concerns are related to previously having a synchronous 3mbps up AND 3mbps down T1 where now it is 7 mbps up and 65 mbps down (average) (Asynchronous) DocSis3 Cable Modem. If it needs to have the full band right off the modem, I could do that if I have to. The modem goes to a 5 way Cisco switch for the 5 IP’s. But I have 5 other devices that also like to have their own IP. I figured a Cisco Router and switch would pass the ports needed. I put in all the ones I could find mention of plus put the Tandberg in DMZ but without a real person who has a few minutes to spare, I can't determine what the problem (If there is one) might be. Thanks and sorry for the long post
Message was edited by: mike griffin Typos and arrangement
