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can not access fxo in 2611XM

lorcs
Level 1
Level 1

I have a 2611XM with NM-2V and Vic-2xo module. The router runs advance enterprise feature 12.4-21a. The router is able to recognize both NM-2V and Vic-2FXO module but I can not access the voice-port interface mode to configure the FXO. Is there any command I can type to activate the FXO ? Or is there any other problems? I have tried different IOS and the result is the same. Here is the show diag for your reference:

Slot 1:

4 PORT Voice PM for C2600 Port adapter

Port adapter is analyzed

Port adapter insertion time 1w5d ago

EEPROM contents at hardware discovery:

Hardware revision 1.1 Board revision H0

Serial number 24256275 Part number 800-02491-02

FRU Part Number NM-2V=

Test history 0x0 RMA number 00-00-00

EEPROM format version 1

EEPROM contents (hex):

0x00: 01 65 01 01 01 72 1F 13 50 09 BB 02 00 00 00 00

0x10: 88 00 00 00 01 01 03 17 FF FF FF FF FF FF FF FF

0x20: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

0x30: FF FF FF FF FF FF FF FF FF FF FF FF

VIC Slot 1:

FXO Voice daughter card (2 port)

Hardware revision 1.1 Board revision K0

Serial number 29226198 Part number 800-02495-01

Test history 0x0 RMA number 00-00-00

Connector type Wan Module

EEPROM format version 1

EEPROM contents (hex):

0x20: 01 0D 01 01 01 BD F4 D6 50 09 BF 01 00 00 00 00

0x30: A0 00 00 00 02 09 24 01 FF FF FF FF FF FF FF FF

1 Reply 1

Rob Huffman
Hall of Fame
Hall of Fame

Hi Chun,

It sounds like you do not have any DSP resources.You will need something like a PVDM2-8 card on the motherboard to provide DSP resources to the FXO card. Without DSP resources you cannot configure the FXO :)

Here is a link to the DSP Calculator

http://www.cisco.com/cgi-bin/Support/DSP/cisco_prodsel.pl

Hope this helps!

Rob