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Cannot access WebUI after upgrade 14.3.1 from 12.7.1 expressway edge

5959
Level 1
Level 1

Hi Guys, I Upgrade my expressway edge to x14.3.1 from x12.7.1(workin on Esxi 5.5 )

I can access CLI well, and When I access to CLI after upgrade there are several line 

3 alarms:
* error Application failed - Several unexpected software errors were detected in /apache2/bin/httpd -f /etc/apache2/httpd.conf -DNO_DETACH -DHTTP -DSSL: 1. This service will not be restarted automatically.
* warning Security alert - SSH tunnels protocol violation. Access to Expressway is blocked for new IP addresses - x.x.x.x
* warning Configuration warning - For phone book requests to work correctly, authentication policy must be enabled on the Default Subzone and any other relevant subzone; authentication must also be enabled on the Default Zone if the endpoints are not registered

 

Before I upgrade the system I can access well on browser (firefox )by IP https:x.x.x.x:445

But I cannot access after upgrade (I tried various browser firefox, chrome, edge ...)

when I check by cli all xconfigurtion it seems nomal

*c xConfiguration Administration HTTP Mode: On
*c xConfiguration Administration HTTPS Mode: On

so I reboot 2 times and changed the port number from 445 to 8080

but Issue is steel facing me

Does anyone know about this issue?

 

Please help me

 

 

3 Replies 3

b.winter
VIP
VIP

Not related to your problem, but I hope you upgraded the ESXi version too. Expressway X14 is no supported on ESXi 5.5.

b.winter
VIP
VIP

What could be related to your problem:
In the versions X14 there is a new feature called "dedicated management interface (DMI)", which wasn't there in X12.
Maybe now, after the upgrade this new interface was activated and now you need to deactivate it.

Hi B

 

I tried to disable DMI but the issue is steel facing me

 

xcommand Networkinterface DedicatedManagementInterface: disable
time_emitted | result
-------------+-------
11 ms | OK

My customer does not want to upgrade the hypervisor, so this is to difficult lab

 

Thanks for your metion