Cisco ccm 10.5 9951 phones no video

[smartnet]

Hi all,

trying to get two cisco 9951 phones to work with video... calling no problem... camera self view working... so camera no problem..

enabled everything op phone profiles..... can make calls but video even not trying to show something...

what can this be?????

thanks

[Jaime Valencia]

Are they enabled for video??

Do you have enough BW in the locations for video calls?

[smartnet]

Yes they are enabled in the phone and also in the settings on the ccm.... so Cisco Camera enabled and Video Capabilities enabled... also enough bandwith because it's just local....

system running on vmware and phones and vmware are connected by a switch...

something else i have may forgot to enable????

[smartnet]

nobody any idea's? 

[Jaime Valencia · Accepted solution]

By any chance do you have the MTP required option checked on the phones??

[smartnet]

Yep this is enabled on both phones...

[Jaime Valencia · Accepted solution]

Disable it and try again

[smartnet]

will try It.. keep you posted :D

[smartnet]

Disbale MTP required working!! Thanks mate... ;)