Solved: Cisco ccm 10.5 9951 phones no video

smartnet · ‎02-24-2016

Hi all,

trying to get two cisco 9951 phones to work with video... calling no problem... camera self view working... so camera no problem..

enabled everything op phone profiles..... can make calls but video even not trying to show something...

what can this be?????

thanks

Jaime Valencia · ‎02-25-2016

By any chance do you have the MTP required option checked on the phones??

HTH

java

if this helps, please rate

View solution in original post

Jaime Valencia · ‎02-26-2016

Disable it and try again

HTH

java

if this helps, please rate

View solution in original post

Jaime Valencia · ‎02-24-2016

Are they enabled for video??

Do you have enough BW in the locations for video calls?

HTH

java

if this helps, please rate

smartnet · ‎02-24-2016

Yes they are enabled in the phone and also in the settings on the ccm.... so Cisco Camera enabled and Video Capabilities enabled... also enough bandwith because it's just local....

system running on vmware and phones and vmware are connected by a switch...

something else i have may forgot to enable????

smartnet · ‎02-25-2016

nobody any idea's?

Jaime Valencia · ‎02-25-2016

By any chance do you have the MTP required option checked on the phones??

HTH

java

if this helps, please rate

smartnet · ‎02-26-2016

Yep this is enabled on both phones...

Jaime Valencia · ‎02-26-2016

Disable it and try again

HTH

java

if this helps, please rate

smartnet · ‎02-26-2016

will try It.. keep you posted :D

smartnet · ‎02-29-2016

Disbale MTP required working!! Thanks mate... ;)