07-30-2015 10:40 AM - edited 03-18-2019 04:47 AM
Hi, we need to upgrade a Tandberg Edge 95 from the F8.2 to the F9.3.3. The equipment is not under a contract service, so we are not able to generate a valid release key for the F9.3.3
Would appreciate any suggestion.
Regards,
07-30-2015 12:11 PM
You can request a release key and perform the upgrade to F9.3.3 without a service contract by contacting TAC and referencing security advisory cisco-sa-20140605-openssl. Due to security issues with the device software, Cisco sometimes provides free software upgrades.
07-31-2015 06:37 AM
Thanks! That's great to know.
I will open a TAC request and see if I can get the release keys.
07-31-2015 09:36 AM
No problem. Let us know how it goes, if you're able to get the release key and perform the upgrade. If you need any more help, just ask. Don't forget to mark your question as answered once you get the release key and MXP upgraded.
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