TelePresence and Video Infrastructure

Our video conference stopped showing video. We can hear the other person, but we cannot change camera from self view and we have no on screen display menus.The remote works all other functions and batteries have been replaced. 

When I add a system to TMS, it doesn' talways appear in the Navigator.  It doesn't show up in any searches.  It may or may not show up in the system list if I try to purge it.  If I attempt to add again, TMS will indicate it is already in the databas...

Hi everyone, Let's assume that I'm not interested in any user using Jabber for Windows at a higher resolution than 448p for bandwidth reasons, is it possible to enforce this through CUCM? I'm not referring to a location based solution where it looks ...

How do you calculate the re-certification fees on a Cisco telepresence system if you want to register it for a new 12 months?

Hello everyone, recently, I have been notified by end users that some endpoints had something wrong It is said that they didn't work properly during video call. So I went to the logs of my telepresence server and I noticed the following:due to the de...

Hi, we need to upgrade a Tandberg Edge 95 from the F8.2 to the F9.3.3. The equipment is not under a contract service, so we are not able to generate a valid release key for the F9.3.3Would appreciate any suggestion.Regards,

Hi all. I'm only in my CCNP studies. I have however spent the last 3 days researching QoS for a 6509e quad 2T sup VSS core. I apparently cannot do MQC QoS on this setup so PFC QoS is what I'm doing. Class Map type lan-queuing match-all VOICE (id 38) ...

Hello. I have VCS Expressway X8.1.1 that sends some of the calls through specific tunnel (and not over the internet which is a default). For these calls route is upc_FW_Traversal -> Zone001ToTraversalSZ -> TraversalSubZone -> Zone006ToTraversalSZ -> ...

Hi,I want to confirm the Expressway cluster requirement.According to the document, I can see the cluster requirement as below:1. Routable IP (Layer 3)2. 15 hop & 30 ms RTT But I cannot see the bandwidth requirement on Cluster. Any idea on that?As the...

We have a TMSPE (14.2.1) that manages our endpoints which are registered to VCS-C (8.2.1). We have three Polycom endpoints (HDX 9004, HDX 8000, and a VSX 8000) that are unable to be managed from TMSPE.TMSPE reports a "No HTTP response" message. This ...

HiWe have cisco profile 42 with C40 codec and software version is 5.x.in every 15 minutes system continously get restart.please suggest what should do.