10-29-2015 07:49 AM - edited 03-18-2019 12:44 PM
I had a dedicated Expressway C and E deployment to use with Cisco Jabber Guest. Where do I download the Jabber Guest Virtual machine to setup / administer the service?
Solved! Go to Solution.
10-29-2015 09:30 AM
You download it through eDelivery. Look for your email from edelivery-support@cisco.com titled "eDelivery Order Notification".
10-29-2015 09:30 AM
You download it through eDelivery. Look for your email from edelivery-support@cisco.com titled "eDelivery Order Notification".
11-05-2015 07:27 AM
Do you happen to know the part number. I've reviewed my edelivery emails and don't see it.
11-07-2015 09:18 AM
Do you have a Sales Order with the Line Item JAB-GUEST-RTU-K9?
It is a Zero Dollar Line item. If you are having issues with obtaining the OVA you can reach out to eDelivery at the following e-mail:
edelivery-customer-support@cisco.com
Hans
11-10-2015 02:36 PM
Thanks for the part number. We've been trying to work through our reseller and account manager to get the ova. Checked my most recent sales orders and don't see it anywhere.
09-21-2016 01:05 AM
Hi Brad, did you ever get a resolution for this, we are having the same problem trying to get hold of the ova software, we do however have JAB-GUEST-RTU-K9 part number listed on out order, so far we have been through edelivery support, then passed to Order modifications, then passed back to edelivery??
Many thanks
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide