Hi all We have been asked if it is possible to automatically pull log files relating to extension mobility activity on a daily basis from the system.We have a two EM servers in the cluster, around midnight would probably be a good time to pull them o...

As part of our migration plan from CAD to finesse we are trying to replicate a call end action. In CAD, when a call ends we pass the CALL_START_TIME and CALL_END_TIME  as per the screen shot FIGURE A attached, the problem we have, there is no option ...

Hi All Just wondering if any of you guys had created a SQL command to verify if Jabber clients are logged into their respective hunt groups; maybe searching for CSF and Line Group within the CLI?  It would be quick way to verify who was logged in whe...

Hi to allI was really just after thoughts and contributions relating to the ability to share files and performed screen scraping and sending through the IM.My concerns really centre around where these sharing operations are stored on the local pc.We ...

Hi FolksCan I just run this past you all please.Have just upgraded from unity 7 to connection 8.6.We have a hunt pilot number of 4136 with 4 hunt list member numbers in the hunt (1930, 1931, 1932 and 1933)4136 is configured as the unity connection nu...