TelePresence and Video Infrastructure

TMS - Polycom HDX not receiving Phonebook SIP addresses

Hi All, I'm having an issue with TMS, where our Polycom endpoints (HDX) are unable to receive SIP phone book entries (only IP or H323). Is anyone able to confirm that they have had this working before? Please note that the endpoints are SIP enable...

Resolved! Provisioning failed: HTTP code=500 - Meaning?

On webGUI of SX10 recently upgraded to 7.2.0.TMS visibility is fineEndpoint operates fineTMS is able to send and clear phonebooks fine.No Endpoint Troubleshooting Guide avail. for this soft. version (as of this writing) What is cause of this? Networ...

Resolved! Cisco Telepresence Conductor - Room LoopBack

Hi everyone, Is it possible to create a meeting room on Cisco Telepresence Conductor that will send back the video to the only caller in the room? Like the loopback2@cisco.com Sip URI of Cisco? (A kind of selfview room) Thanks for you help.

TMS 14.1 SQL Server 2012 Compatability

Does TMS version 14.1 support SQL 2012 SP3 compatibility? SQL 2012 SP3 Always-On compatibility? Any migration documents? Thanks in advance!

CE8.1.0 is released

Hi everyone! I am pleased to announce that CE8.1.0 is released and can be downloaded from http://www.cisco.comRelease summaryCE8.1.0 is the second feature release in the Collaboration Endpoint Software line. Please see below for the most significant ...

Cisco SX20 and no uplink

Welcome, After upgrade our NFR device to 7.3.4 firmware version, we can't connect to the unit - the LAN uplink is not active, it's not light. The device is starting without any problem, We can control the menu and camera - everything is working, exc...

SpeakerTrack60

I have a SX80 with SpeakerTrack60. While in a call, Camera2 will track and show an Output Video Resolution of 1920x1080. When it switches to Camera1, the Output Video Resolution goes to HEVC and will not track. Both Cameras have current software ce8....

SpeakerTrack60

I have a SX80 with SpeakerTrack60. While in a call, Camera2 will track and show an Output Video Resolution of 1920x1080. When it switches to Camera1, the Output Video Resolution goes to HEVC and will not track. Both Cameras have current software ce8....

First letter incoming caller ID stripped on a SIP trunk

Hi, I'm having an issue with the first letter of the caller id being stripped when displayed on the phone.I see the Caller ID coming in correctly from the ISDN on the voice gateway. the voice gateway is connected to the CUCM via SIP trunk. Any sugges...

Resolved! Cisco SX20 problem calling polycom system

Hi,I've a Cisco Tandberg SX20 Telepresence and I'm facing a problem with to call a Polycom system for videoconferencing.I haven very few problems with my SX20 but I have participate a videoconference hosting on a Polycom system. But when I try to cal...

Design question: Conductor (2x) cluster + 3 vTPs (3 locations)

Hello all, I would like to have your input on the following design: We have an existing video/telepresence solution based on VCS as call controle and we are planning to move to CUCM. Current setup include few MCU's installed on 3 different locations....

Precision 60 SpeakerTrack 60 Camera Mounting

Is it "OK" to mount the Precision 60 or Speaker Track 60 camera system *between* the displays when mounted to the wall? I have seen above-screen, on-wall, above-screen in-wall, below-screen on-wall and below-screen in-wall... I have a scenario tha...

touch panel cable not long enough

I have a customer with an MX800 with a CAB-DV10-12.5 touch panel cable but he say it is a bit short do you have a shorter cable that can be attached to this cable to give them more length if so what is that cable and do I need an adapter to attach th...

touch panel cable not long enough

I have a customer with an MX800 with a CAB-DV10-12.5 touch panel cable but he say it is a bit short do you have a shorter cable that can be attached to this cable to give them more length if so what is that cable and do I need an adapter to attach th...

TMSPE Smart Scheduler

Hi, I have installed TMS/TMSPE Telepresence server and Telepresence conductor that all work with CUCM 11. Using TMSPE (System/Provisioning/Users) I created groups and users. For these users I created CMR's, and all this works fine. When the end user ...

TelePresence and Video Infrastructure

Forum Posts

TMS - Polycom HDX not receiving Phonebook SIP addresses

Resolved! Provisioning failed: HTTP code=500 - Meaning?

Resolved! Cisco Telepresence Conductor - Room LoopBack

TMS 14.1 SQL Server 2012 Compatability

CE8.1.0 is released

Cisco SX20 and no uplink

SpeakerTrack60

SpeakerTrack60

First letter incoming caller ID stripped on a SIP trunk

Resolved! Cisco SX20 problem calling polycom system

Design question: Conductor (2x) cluster + 3 vTPs (3 locations)

Precision 60 SpeakerTrack 60 Camera Mounting

touch panel cable not long enough

touch panel cable not long enough

TMSPE Smart Scheduler

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