Cisco Mediasense returns only last 100 calls

[Zaher Juha]

Dears

The mediasense returns only the last 100 calls in the search and play page

we have more than 100 call per day, like if i want to look for a record from a week, how can i do that

Thanks

[Manish Gogna · Accepted solution]

Hi Zaher,

The feature to have more than 100 results for search and play is present in version 10.0 onwards.

MediaSense 10.0(1) improves upon the Search and Play web portal functionality.

• Improved GUI interface
• Perform compound searches with more than one parameter
• Search results are not limited to 100 results

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/mediasense/10/releasenotes/CUMS_BK_M3A89C32_00_ms-release-notes-10.html#CUMS_RF_FBA68FE3_00

HTH

Manish

[Zaher Juha]

Unfortunately I knew that recently :(

Thanks Manish