10-18-2015 04:57 AM - edited 03-18-2019 05:06 AM
Hello,
I have a problem to start the TMS webinterface, I got every time the message "HTTP Error 503"! I really don't know what I can do to fix it!!
If someone had the same issue and found a solution please help me, I'll be very pleased!!
10-18-2015 05:56 AM
What is the version of your TMS?
What browser are you using to access the TMS web interface? Have you tried other browsers?
How do you access the TMS? -----> http://<TMS_IP_Address>/tms or https://<TMS_IP_Address>/tms
Can you ping the IP address of the TMS from your PC?
Can you telnet the IP address of the TMS using port 80 or 443?
Example: IP address of TMS is 192.168.1.100
telnet 192.168.1.100 80
or
telnet 192.168.1.100 443
Accessing the TMS web interface type this on your browser:
http://192.168.1.100/tms
or
https://192.168.1.100/tms
If above procedures didn't resolve your problem, try to restart the TMS services on your Windows Server.
regards,
Acevirgil
10-18-2015 06:26 AM
Thanks for quick response!
What is the version of your TMS? Version 14.4
What browser are you using to access the TMS web interface? IE9 on Win2008 Server
How do you access the TMS? vSphere Client "VM" and remote via "https://<IP>/tms"
Can you ping the IP address of the TMS from your PC? Yes
Can you telnet the IP address of the TMS using port 80 or 443? Access to server is possible but not via port 80/443
--> I already tried to restart the TMS services, without success!
10-18-2015 06:42 AM
Try the troubleshooting procedures from this guide under page 311.
regards,
Acevirgil
10-18-2015 06:46 AM
Thx!
I give you later a feedback!
10-18-2015 10:08 AM
I really don't know what was the issue but I have reinstalled TMS and SQL database, created a new certificate and now it's working!
Really thanks for help!!
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