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cisco webex codec pro manual setting RoomOS 11.5.2.4

avillamarin
Level 1
Level 1

Hello,

 We have a Cisco Webex Codec Pro running RoomOS 11.5.2.4, and we noticed that our time its off by 24 days 6hrs. 

its there a way i can manually configure the time since we are unable to reach our NTP?

any help will be greatly appreciate it

1 Reply 1

PJMack
Level 7
Level 7

There is no manual setting for the time/date. Does the device have public access? There are plenty of public NTP servers, try time.google.com. If you don't have working DNS you can just ping that URL and see what it resolves to and try that. Hope this helps!