Hi There I'm hoping someone can help. We have a user asking if it is possible to use a bluetooth keyboard or a usb wireless keyboard with integrated track pad on a DX80? The DX is on ce 9.2.3. Many Thanks
Hi There I'm hoping someone can help. We have a user asking if it is possible to use a bluetooth keyboard or a usb wireless keyboard with integrated track pad on a DX80? The DX is on ce 9.2.3. Many Thanks
Hello all!We are running an SX20 VTC device and are unable to run both camera video and a presentation at the same time. We have to choose the input manually each time. Is there a way to push both simultaneously?
Hello,We have a SX20 and a SX80 in two different room locations (same building), which last week, all of a sudden, the auto-join functionality quit working on both systems. Manually entering the meeting ID and they'll connect fine. Prior to Monday ...
Hello Cisco Community, I'm coming from the VoIP world and i have a little knowledge of video endpoints. One of my customers have an issue with their roomkits endpoint. Their structure looks kind of like this: The Roomkits register to Expressway C usi...
The touchscreen on my DX80 stopped working. I read in a forum that you can disconnect the touchscreen and use a keyboard and mouse with it so removed the back and then disconnected the 4 ribbon cables (one at a time, checking each time to see if I ha...
Hello. I have a problem communicating the tablet, it displays this message and does not allow me to access the menu of the tablet for a general command between the camera and the codec. cordially
We are planning to decom our legacy hardware but the device NIC is down and not communicating with switch so not remotely accessible. Configurations should be wiped prior to decom given this is inaccessible we'd like to remove the drive and securely ...
Is there a way to temporarily hide a camera? I have a system with 5 cameras but in specific modes, the client wants to hide two of the cameras from the navigator screen.
Hello, As title says, I cannot join CUCM registered Room Kit Plus over expressway to Webex meeting which has end-to-end encryption. I get the following message on TV screen: "You can't join this meeting because your video system doesn't support end-t...
I have Cisco Webex Room Kit 60 Plus running RoomOS 10.20.1.6 d8b09bf5f7b.It worked just fine when we upgraded. Starting with registering the device on Cisco Cloud running Webex on a PC with Windows 10 Enterprise 20H2 running webex App v 42.10.We no...
Hi Guys ,There ara a lot of spam calls coming to expressway-e , we have already configured an CPL to block these calls thus they are blocking , but some calls are hitting our internal device like as source is an ip x.x.x.x and the destination is our ...
Trying to assist remotely with someone wanting to register a Room Kit to Webex (previously registered to a CUCM on-premise) and we are told the Room Kit is running RoomOS 2020-08-31 (aka RoomOS September Drop 1 2020). If the device is factory reset w...
Hi all, We are having a peculiar issue that is consistent across a handful of Cisco Room Kit Plus and Room Kit rooms we are provisioning, but doesn't happen to all of them. For the Room Kit rooms:- We have a 3rd party external mic and 3rd party ext...
Have a customer that has a weird issue. Have one end user that comes into one room and in a teams meeting off their webex room kit, gets no audio or video.........yet others who connect in to the same device and schedule meetings get both audio and ...
We are using a Codec Pro running 10.8.2.5. There is an integrated control system sending commands to the system, but we have Cisco Room Navigator panels connected. There is a P60 camera that gets routed to HDMI input 1 and a presentation source that ...
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