CMM Status delay from CMS

[mfisher]

Hello,

I got an issue where CMM has a delay in reporting status from CMS by about 5 minutes.  Any requests or changes happen immediately on the bridge but CMM doesn't show status correctly for about 5 minutes. Is there a way to remedy that polling interval or is there something else that could be causing the delay?

CMM 1.0.1.51

CMS 2.3

Thanks in advance

[Jaime Valencia]

So, you start a call to a space in CMS, and until 5 minutes later, you see it reflected in CMM?

[mfisher]

all actions take place immediately the status however takes 5 minutes in CMM. SO if i were to end a call it ends right away but doesnt show correctly for 5min. 

[Patrick Sparkman]

Make sure that CMM is added as a CDR receiver within CMS. CMM will automatically add itself as a CDR receiver, but the CDR settings must be configured within CMM before adding the Call Bridges into CMM.
CMM meetings update delay

[mfisher]

CMS does have CDR receiver configured pointing to CMM, It has the main receiver address and it added a token to the end of it.  In CMM the CDR receiver address is configured as well. I didnt configure this initially so i am going to assume the bridge was added before. Ill purge and readd to see if that does it. 

[mfisher]

removed and replaced cms in cmm and same result receiver was setup correctly.  Any other ideas?