Compatibility remote of MXP for EX Series

[Nanda Harry Antono]

Hy Guys,

I want to ask something about compatibility of Remote control in MXP 1700 for Ex90.

could be use TRC4 remote on EX 90 ? because i've got hardware replacement for MXP1700 with EX90 , but there is no remote touch screen for  EX pack.

Thanks&Gbu,

Best Regard,

Nanda

[Danny De Ridder]

Hello,

I am unsure whether EX90 can be operated using remote control in absence of touch panel.

There are 2 settings which you need to set to try this :

xConfiguration Experimental SystemUnit MenuType: Full

xConfiguration SystemUnit IrSensor:On

First will give you the full OSD menus, latter enables IR.

Again : I am unsure whether EX90 is intended to be used without touch panel.

[Nanda Harry Antono]

Mr danny

Yup, Noted..

thanks for ur suggestion , i will try for this.

Best Regards,

Nanda

[Nanda Harry Antono]

Dear Mr Danny

I was tried to activate remote TRC4 from my MXP for EX90,

i  run command that you suggest in my Ex90  like below.

xConfiguration Experimental SystemUnit MenuType: Full

xConfiguration SystemUnit IrSensor:On

but when i try to console with hyperterminal, putty and secure crt . just blank,

there is no login notification.

i was input speed baudrate in 38400 according on the manual...

i also try with different speed baudrate.

whats wrong with that ?

please the suggestion and solution for this

Thanks before

[Danny De Ridder]

Hello,

I do not understand the comments here.

You are trying to hookup a console to the EX90 now?

That requires a special cable.

Can you not use http:// to connect to the unit?

When you boot, do you get the Full Menus on your screen?

[Martin Koch]

Hi.

Like dany said, a standard cisco console cable will fit physically (as it uses rj45, ...) but its a different pin layout

and more important a different signal level, there are some posts here how to make a proper cable.

The settings can be done as Danny also said via the webinterface but also via ssh(/telnet), so a console

connection is not needed.

What you have to do is:

* configure the mentioned parameters

* disconnect the touchpanel (its either or)

* reboot the endpoint

Regards the functionality, I just tried it with software version TC6 on the EX90 it it worked fine

for me (only tested a simple call nothings fancy) I noticed that both input ports were marked as "PC"

so there might be some side effects of using the ex90 without the touch panel

and its most likely not officially supported.

Btw, you want to use a TRC5 or at least a TRC4 as you will need the soft key buttons on top of the remote.

On the other hand, what is the reason why you want to use a remote control for a personal system

over the touch pad (and if you did not get one, I would ask cisco to get one)?

If you do not want to use the touch panel, you might be better of with with buying a SX20 or similar

and use the EX90 somewhere else :-)

[Nanda Harry Antono]

Hi,

Dear Danny and Martin

thankyou so much about ur suggestion.

i will try to connect with telnet for my EX tomorrow. i has not tried last day because any vicon event in my customer.

Yup mr Martin,this is replacement of my MXP1700 broken device.

I heard that the device is already end of life.

i currently dont have touch panel for EX, and already follow up.

Thankyou for ur support sir, :')

God Bless you.

[Martin Koch · Accepted solution]

Hi Nada, thank you for the thanks.

I had a 1700 at some point as well. If you liked that, you will love the EX90! :-)

Especially with the touchpad you will not miss the remote control anymore, but at least for now it

might be a workaround, please check that you use TC6, I think TC4/5 might not work with the remote.

Do not forget to check out the documentation:

http://www.cisco.com/en/US/products/ps11327/products_user_guide_list.html

Nanda, if you could rate the answers we made (using the stars below each posting) and set the thred to answered if it is.

How to: rate helpful responses and identify helpful or correct answers.

[Nanda Harry Antono]

Dear Mr Martin

Yes got it :-)

Anyway, the type of remote for 1700  is trc4 right ?  In this condition,i just maintain edge and mxp series for my customer,  and currently just only one ex90 type.

So, If trc4 does not work for ex90, it means i cannot operate my ex until i have touch panel ?

Okay Sir, I will discuss again about it with my team.thankyou.

Best Regards,

Nanda

[Danny De Ridder · Accepted solution]

Hello,

an alternative might be to control the EX90 using you browser?

Just point your browser to the IP address of your codec. But, what's the IP address of your codec? Maybe you can check that via the DHCP server and look for binding of MAC address to DHCP assigned IP address, or check the switch the EX90 is connected to and consult the mac-address-table? Or the ARP table.

Danny.

[Nanda Harry Antono]

Hy Sir,

Thanks for all suggestion.

My EX is can be use now with TRC4 remote.

but, there is something issue on here.

when i boot or restart this ex, the latest configuration back to the default.

especially on SystemUnit Experimental MenuType "Full" , back to "Indicator".

so when the EX started, i have to config again to set SystemUnit Experimental MenuType to "Full".

are we should doing like that or there is a problem when we using remote control TRC4 on EX.

Best Regards,

Nanda