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CTS 3010 - LCD not detected by System

kllow5115
Level 1
Level 1

System shows LCD is not detected via serial. Serial cable connection is according to procedure. What else can I miss ?

1 Accepted Solution

Accepted Solutions

samuel.gay
Level 1
Level 1

Hi,

Just to be sure, did you activate LCD in CUCM?

What is the version of your CUCM?

Regards,
Samuel

View solution in original post

5 Replies 5

samuel.gay
Level 1
Level 1

Hi,

Just to be sure, did you activate LCD in CUCM?

What is the version of your CUCM?

Regards,
Samuel

Why CUCM ? But LCD is connected direct to ACU & indirect t

o Primary Codec.

Yes but you need to activate LCD in the CUCM in the CTS-3010 device that you create.

OK. I will check with person in charge as I dont't have CUCM access.

What about CTSAdmin ? Any activation/ configuration ?

kllow5115 a écrit:

What about CTSAdmin ? Any activation/ configuration ?

No