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CTS "Transfer" Softkey?

jmunoz19
Level 4
Level 4

We are running 1.7 on our CTS endpoints and have the Midlet running on the CTS phones as well.  I have been asked for the ability to transfer a call from one CTS room to another.

Currently, it appears that the MIdlet controls the softkeys that are presented on the phone, is that correct?

I cannot get a transfer softkey to appear on the CTS phones.  Is this by design?  Do CTS endpoints even support call transfer functionality?

Thanks!

1 Accepted Solution

Accepted Solutions

Paula Talamo
Cisco Employee
Cisco Employee

Hello,

The softkeys are a part of the MIDlet that are served up by the codec software.  The "transfer" softkey is not included as the CTS endpoints do not support the call transfer functionality. 

Thanks,

Paula

View solution in original post

1 Reply 1

Paula Talamo
Cisco Employee
Cisco Employee

Hello,

The softkeys are a part of the MIDlet that are served up by the codec software.  The "transfer" softkey is not included as the CTS endpoints do not support the call transfer functionality. 

Thanks,

Paula