Dial Pattern for Cisco SX20 to Polycom RMX

[bharath01]

Dear Team,

Pls help with the Dial Pattern that we had to use with Cisco SX20 for dialing out to Polycom RMX...

We are trying to create the same dial pattern for both Cisco SX20 & Polycom Group Series System; But we are not able to achieve it;

Polycom Format : Bridge ID - Dial Touch Tone - # Password #

Cisco Format : Bridge ID - Dial Touch Tone - Password #

Pls do the Needful help for same..

Regards,

Bharath

[Joe Vallender]

Do you have a registration device/server handling the call signaling for the endpoints?

[Patrick Sparkman]

What are you connecting to, where you're having to enter # password #, vs just password #?

[Wayne DeNardi]

I don't have access to a Polycom RMX to test, but there is lots of documentation available that says the formats to use to enter a password to a conference.

ie, if you have conference number "10001", with a conference password of "2222", on RMX with name "yourpolycom.com", you should be able to dial 10001$$2222@yourpolycom.com.

This should work from the Polycom or the Cisco endpoints.