Disable main screen icons on SX20

[jpelletier]

Since I am using a 3rd party control system (Crestron), I would like to remove the on screen icons for dial and share since they are not relevant. Is there any way to do this? Since I don't see an obvious place in the settings, I am hoping it may be a command I could send via Telnet or something to that effect.

[PJMack]

You didn't mention the SW version you are running, but on TC7.3 the command to disable the OSD (On screen display) is on page 77 of the API guide

https://www.cisco.com/c/dam/en/us/td/docs/telepresence/endpoint/quick-set-sx20/tc7/api-reference-guide/codec-sx20-api-reference-guide-tc73.pdf

[jpelletier]

ce 9.1.3 - I believe that option has been removed in subsequent versions after 7.3

[Patrick Sparkman]

Sounds like you're running CE software, you could try uploading a custom wallpaper. A custom wallpaper does hide some OSD elements, the Call and Share buttons might be one of them.

[jpelletier]

I do have a custom wallpaper, but it doesn't remove the Call/Share icons.

[Wayne DeNardi]

If you're only using a single screen on your SX20 (and not Dual-Display), then connecting your screen to the second video output stops the OSD from displaying.

[jpelletier]

It worked by swapping to output 2. I did have to set the horizontal offset to -1. It was set, not sure by default, to 1; it cropped the image on both sides. Setting it to 0 did not change, but once set to -1, it seems normal.

All this being said though, I did find a better solution. Simply by changing the OSD out to 2 in the User Interface menu. (I am indeed only using one display, so this is a doable workaround. I do have a room with dual display that will need a different method of trickery...

[Wayne DeNardi]

The ability to hide the default GUI panel buttons was added in software release CE9.6.1 in January 2019.  You can do it with the following command:

xConfiguration Peripherals InputDevice Mode: Off / On

[jared.foreman]

Login to WebUI

Setup -> Configuration ->UserInterface

Under Features set "Hide All" to TRUE.

Icons gone.

[lukasburnes]

User Interface -> Hide All : True

User Interface -> Share Start : Hidden

Video -> Connector2 -> Visibility : Never