02-23-2017 09:31 AM - edited 03-18-2019 06:56 AM
Hi
DX and EX cannot find any user with directory option. DX70 ver. CE8.3.
I tried to configure phonebook to CUCM with URL https://<CUCM-IP-Address>:8443/cucm-uds/users but not sucess.
I have a TMS but the same to try to reach TMS phonebook.
Any suggestions? Thanks in advanced
02-23-2017 10:35 AM
What version of CUCM and TMS are you running?
02-23-2017 11:07 AM
TMS 15.4
CUCM 10.5
I configure the phonebook in TMS with the source CUCM, I can reach correctly the URL from PC, but DX or EX show not users in directory. Then I change the phonebook type to CUCM with UDS URL but same result
Below output from DX70 SSH connection
xcommand Phonebook Search PhonebookType: Corporate
OK
*r PhonebookSearchResult (status=Error):
*r PhonebookSearchResult Reason: "Unable to search using empty phonebook URL"
** end
.
03-13-2017 10:42 AM
Check this troubleshooting guide - you are missing something.
http://www.cisco.com/c/en/us/support/docs/conferencing/telepresence-management-suite-tms/118705-technote-tms-00.html
Also note you can use TMS to source the phonebook - from your description and the results it sounds like right now you are pointing the endpoint to a phonebook that doesn't exist.
Another reference point for you: http://www.cisco.com/c/dam/en/us/td/docs/telepresence/endpoint/ce80/administerting-endpoints-running-ce80-on-ucm-1101.pdf
05-12-2017 04:54 AM
In case anyone comes across this as we've just had the same thing, reboot the endpoint, something stuck, could be a bug but not worth the hassle investigating :)
03-16-2017 03:56 AM
How exactly did you configure TMS to reference CUCM? Do you have CUCM nodes added to TMS? Or were you trying to use the CUCM URL as a manual phonebook?
Here is how I have my CUCM phonebook configured in TMS.
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