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Error on cms : database connection failure.

SwathyEdayath
Level 1
Level 1

Dear Team,

I am getting database connection failure on CMS, and ldap sync failure. I have attached error snapshot from GUI and syslog here. Any help on this is much appreciated. 

2 Replies 2

b.winter
VIP
VIP

A little more info about your setup would be helpful...
Is this a single CMS, or is it a cluster?
Why you are working on such an old version? You could at least use latest 2.9.x (without Smart licensing)

And please don't mix up 2 different errors. Your DB error has nothing to do with your LDAP error and you shouldn't mix up both errors in one thread.

Regarding the CMS LDAP Sync Refer the below.

https://meeting-infohub.cisco.com/faq/content/44/275/en/why-does-my-ldap-sync-fail-with-has-blank-mapped-jid-__-abandoning-sync.html

Regarding the Database does this worked before ?

can you share the database cluster status from Cli.



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