Gatekeeper Restart unexpectedly

[Nanda Harry Antono]

Dear Sir,

I have two Gatekeeper in our network, when i check system information, the Gatekeeper has been restarted unexpectedly.

and i have another error log in eventlog,

Sep 21 08:03:46 TSEL-GK1 syslog.err syslogd: unable to start remote syslog: cannot resolve remote server address: server_address

Sep 21 08:03:46 TSEL-GK1 syslog.info syslogd started

Sep 21 08:03:47 TSEL-GK1 local0.notice root: Event="System Start" Level=1 Time=2012/09/21-01:03:47

Sep 21 08:03:52 TSEL-GK1 auth.err sshd[943]: error: Bind to port 22 on fe80::210:f3ff:fe0f:8a02 failed: Invalid argument.

Sep 21 08:03:52 TSEL-GK1 auth.info sshd[943]: Server listening on 10.2.156.6 port 22.

Sep 21 08:03:53 TSEL-GK1 local0.notice gk: Event="Application Start" Detail="Product:TANDBERG Gatekeeper SoftwareVersion:N5.2 SoftwareDate:2007-06-22 BuildId:117996" Level=1 Time=2012-09/21 01:03:53

Sep 21 01:04:07 TSEL-GK1 daemon.info init: Starting pid 1081, console /dev/console: '/sbin/getty'

Sep 21 01:04:07 TSEL-GK1 daemon.info init: Starting pid 1082, console /dev/console: '/sbin/getty'

I need help about the means of this log, Thankyou before.

Thanks&Gbu

Regards,

[gubadman]

Hi,

There's not a lot to go on there really. It just looks like the syslog and ssh deamons are starting and then the gatekeeper software itself starts up.

But that is a really old software version - I'd recommend upgrading to N6.3

Thanks,

Guy

[Nanda Harry Antono]

Dear Mr Guy Badman.

Oke Sir, i see.

Thanks for ur Attention,and then how can i get that software sir ?

Can you give me any reference sir ?

Thankyou sir,

Best Regards,

[gubadman]

You can get the software from here - http://ftp.tandberg.com/pub/software/gatekeeper/

You'll need a release key to go from N5 to N6 - you should talk to your Cisco account manager or Partner about that.

Thanks,

Guy

[Nanda Harry Antono]

Ok mr Guy,

Thanks for ur information.

Best Regards,

Nanda

[Tomonori Taniguchi]

If this GK has valid service contract, N6 release key for software upgrade can be get from either…,

1. Contact Cisco License Team (license@cisco.com) with your Endpoint Serial Number and service contract information.
2. Check license from on-line tool, http://www.cisco.com/go/license.

[Nanda Harry Antono]

Hi Mr Tomnig

Okay, i will contact our AM for this.

Thanks for ur information.

Best Regards,

Nanda