09-16-2011 07:44 AM - edited 03-17-2019 10:30 PM
Hi all
Does anyone know if TMS 13.1.x can collect or receive ISDN GW 3241 (v2.1) CDR logs ?
There is a tab in TMS (in the system, Logs > Call Log), but it is always empty.
PS: The GW is added as a system in TMS, with SNMP. In this environment, they don´t use TMS to schedule the calls.
Thanks
Solved! Go to Solution.
09-18-2011 12:36 PM
It is a known bug (CSCts33831), and a fix will be released in Cisco TMS 13.1.2.
You can get TMS 13.1 to pick up ISDN GW CDRs by running the following SQL query against your TMSng database:
---- INSERT INTO objSystemCDRProcessStatus (SystemId, LastUpdated, LastAttempt, LastEventReceived) SELECT Id,'1900-01-01T00:00:00Z','1900-01-01T00:00:00Z', GETDATE() from objSystem where objSystemType_Id = 41 AND Id in (select Codec_Id from objFolder_System) AND Id NOT IN (select SystemId from objSystemCDRProcessStatus) ----
You'll only have to run the query once, unless you later add a new GW to your TMS.
09-18-2011 12:36 PM
It is a known bug (CSCts33831), and a fix will be released in Cisco TMS 13.1.2.
You can get TMS 13.1 to pick up ISDN GW CDRs by running the following SQL query against your TMSng database:
---- INSERT INTO objSystemCDRProcessStatus (SystemId, LastUpdated, LastAttempt, LastEventReceived) SELECT Id,'1900-01-01T00:00:00Z','1900-01-01T00:00:00Z', GETDATE() from objSystem where objSystemType_Id = 41 AND Id in (select Codec_Id from objFolder_System) AND Id NOT IN (select SystemId from objSystemCDRProcessStatus) ----
You'll only have to run the query once, unless you later add a new GW to your TMS.
09-19-2011 04:59 AM
OK, thanks. Now it works.
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