GW CDR on TMS

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Hi all

Does anyone know if TMS 13.1.x can collect or receive ISDN GW 3241 (v2.1) CDR logs ?

There is a tab in TMS (in the system, Logs > Call Log), but it is always empty.

PS: The GW is added as a system in TMS, with SNMP. In this environment, they don´t use TMS to schedule the calls.

Thanks

[Kjetil Ree · Accepted solution]

It is a known bug (CSCts33831), and a fix will be released in Cisco TMS 13.1.2.

You can get TMS 13.1 to pick up ISDN GW CDRs by running the following SQL query against your TMSng database:

----
      INSERT INTO objSystemCDRProcessStatus (SystemId, LastUpdated, LastAttempt, LastEventReceived) 
                  SELECT Id,'1900-01-01T00:00:00Z','1900-01-01T00:00:00Z', GETDATE() from objSystem 
                  where objSystemType_Id = 41 
                  AND Id in (select Codec_Id from objFolder_System) 
                  AND Id NOT IN (select SystemId from objSystemCDRProcessStatus)
----

You'll only have to run the query once, unless you later add a new GW to your TMS.

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OK, thanks. Now it works.