H323 Registration of Polycom HDX8000 with Expressway Core

[avijeet_ray]

Does Cisco support H323 registration of Polycom HDX8000 with Expressway Core, officially? Is there any document available that support the same.

[Manish Gogna]

Polycom devices have been used by registering then with VCS-C for many years and now with the registration features available on Expressway-C x8.8 it should be the same. There is one such doc release some years ago specific to Polycom endpoint registration issues with VCS-C

http://www.cisco.com/c/en/us/td/docs/telepresence/infrastructure/articles/vcs_registration_problems_polycom_endpoints_kb_435.html

So, i believe it should work fine with Exp-C.

HTH

Manish

[avijeet_ray]

Hello Manish,

Thank you for your quick response.

We have some Polycom HDX systems already registered(H323) to VCS Control, however I am worried. whether it will still work with if migrated to Expressway Core. The licensing model is very different in Expressway Core and is there any license available that will support Polycom HDX with H323 registration.

Thanks,

Avijeet

[Manish Gogna]

From what i understand as per page 368 of the following guide you need LIC-EXP-ROOM to be able to register these endpoints to Exp-C

http://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/expressway/admin_guide/Cisco-Expressway-Administrator-Guide-X8-9.pdf

HTH

Manish