TelePresence and Video Infrastructure

I am trying to use an SX80 without a Touch 10 and using the API what I am finding is that I need to be able to enter keypresses from a number pad or a keyboard which is built into the Touch 10. Is there anyway to get access to those without using the...

In the SX80 browser under Call Control, how do you dial an additional number like a required security PIN after you have connected to a bridge?

What is the latest software version TCS 3rd generation, is it 7.2 ?? Is a key needed to install the software version 7.2 ?  The release notes  told us: Release7.2 software can be installed on Third-generation Content Server hardware as VM. Third-gen...

This is something of a minor issue, but it is a major annoyance. I connect my Macbook Pro with Retina Screen to the DX80 via HDMI.On Mac Settings, I choose Sound, External, DX80This send the audio from the MBP to the Dx80 speakers which sounds greatW...

Dears, I've SX20 (version 7.3.6) integrated with crestron DMPS300-AEC presentation switcher , it's integrated with it for video and audio sending receiving. I've a serious problem in the audio integration; microphones are connected directly to the DM...

Guys, Recently we got 2 CTS-IX5000 from Cisco , One with 6 Seats Option and another with 18 Seats Option all  in Approx.  23 Boxes, My Question is how can figure it out which Carton belongs to which Unit as both need to installed at different locat...

Hi, I'm trying to upload software bundles (cmterm-ce8_3_1.k3.cop.sgn) to TMS software manager but TMS can only accept certain file extensions.  Can I just zip this bundle and upload or will that not work when trying to upgrade the software on an endp...

Hi, A customer is planning to upgrade TMS to 15.4 and needs to confirm his CTS-3000, 3010, 1300 and 1100 are supported on the latest version of CTS software, 1.10.9(30). The TMS IOT page ( https://tp-tools-web01.cisco.com/start/d5/s1079 ) says 10.1....

I wanted to know if you can help me if the MX800 has audio processor for echo cancellation or if you can put an external audio processor.

On SX20 device, when I on "Do not disturb" option, by pressing red button and choiсe by remote control, option turns automatically off by default timeout. How to off this timer? I tried every mode value as "on",  "off" and "timed". No result. After u...

Hi, I have a Cisco Telepresence sx10 registered to a CUCM 11.5. The telepresence works fine internally with devices registered with CUCM. So I configured Expressway-C/E. I created a DNS zone which gives access to calls at any domain. I tested the c...