01-09-2018 08:22 PM - edited 03-18-2019 01:45 PM
I've got an environment with 2 x CMS Callbridges and a single database server.
Servers are clustered (both callbridge and database) and are in the same Callbridge group.
Calls from CUCM work fine and one of the Callbridges is picked to host a space, but the media link between each CMS fails, giving a log message like this:
remote media link to call bridge "CMS2" failed for call 1c5f5044-1532-4b8e-bfee-4281d7c3c001, coSpace 07e8b499-9d77-43e2-b863-f7243924de44
For CUCM calls, this isn't an issue as the call is just directed to the correct CMS using the Callbridge group, but for WebRTC calls it means a user can't join a space if it's hosted on a different CMS.
Any ideas where to look for the media link failure? Both Callbridges have heartbeat to each other and the database is in Sync.
CMS version is 2.2.9.
01-30-2018 05:01 AM - edited 01-30-2018 06:41 AM
How do you have your Call Bridge cluster configured, can you provide a screenshot of Configiration > Cluster.
It could be that you've configured your Call Bridge cluster to not use a "Peer link SIP domain", which means the Call Bridges will communicate via IP directly. If this is the case, you can configure your outbound rule similar to:
For the domain, the IP is what matches your Call Bridges, the * is a wildcard that will match anything. So if you have two Call Bridges with 10.10.10.1 and 10.10.10.2, it will match both and allow them to call each other directly.
You only need to enter a proxy address if you're routing the call via your call control (ie: Peer link SIP domain).
02-01-2018 02:56 AM
Hi at all,
if you have some other outbound rules configured (maybe to you call control) take care of the priorities. That was the last problem i had before the distribution links were set up.
Regards
Sebastian
01-10-2018 09:05 PM
06-06-2021 12:58 PM
Hi all ,
I have the same issue as you. I configure the outbound dial rule with <match all domains> rule with priority 1 to call control device.
How should the priority ranking be ?
Thanks,
06-06-2021 11:35 PM
06-07-2021 12:20 AM
Thanks Sebastian ,
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